When can I expect to hear about my application?

Provided that we have received all the required documentation, you should hear from us within 20 working days of submitting your application, however for some programmes or at busy times decisions may take longer. We will contact you if we require further information and you will be able to view the status of your application at any time during the admissions process using the My Applications website.

Is there an application fee?

No, there is no fee for making an application, however if you are made an offer some programmes will charge an acceptance deposit.

What is a conditional offer?

If your offer is conditional it means that we need you to provide additional supporting information or documentation to satisfy the entry criteria before your offer can be made unconditional.

Conditional offer holders may, in some cases, be able to register for their programme whilst still conditional. This will depend on the type of condition and whether you require a visa to study in the UK.

What is an unconditional offer?

If your offer is unconditional, it means that you already meet the entry criteria for the programme and you are not required to provide any additional information or documentation.

Can I apply for a part-time course if I am not living in the UK?

This depends on the programme that you are applying for and where you are resident. We recommend that you contact the relevant Faculty Admissions team for guidance.

Can I apply for more than one programme?

Yes, you can apply for more than one programme by using the My Applications website.

Will you use the same supporting documentation (references, transcripts) if I apply for more than one programme?

No, not automatically. You will need to upload your supporting documentation separately for each application that you submit.

If I want to apply for a PhD, do I need to provide a research proposal with my application?

Yes, if you are applying for a PhD, you will need to provide us with a detailed research proposal with your application.  More information on research proposals.

I am currently studying a PhD elsewhere, can I transfer to Lancaster?

Transfers are considered on a case-by-case basis. Please contact the relevant Faculty Admissions team and they will consider your request in consultation with the appropriate department.

Do I have to complete my application in one go?

No, you can save your application at any point when applying online, by selecting the 'Save' option. It will be held in our system for up to 56 days, after which it may be ‘deactivated’ if you have not submitted it. If your application is ‘deactivated’ and you wish to continue with it, please contact the relevant Faculty Admissions team.

I am unable to find my institution in the list to tell you where I have studied, what should I do?

You may wish to try again by entering only one or two keywords from the name of the institution. For example, type 'Manchester' to find the University of Manchester or 'Zhejiang Normal' to find Zhejiang Normal University. After you have typed this keyword, select 'Find'.

If you still cannot find your institution in the list, please contact us stating the full name of the awarding institution as it appears on your transcript or certificate, and a link to the institution’s official website, and we will add it on to our system as soon as possible.

How can I find my My Applications website username and password?

Your username and password will be sent to you by email when you create an account on the My Applications website. Your username will be the email address you used to create the account.  If you have forgotten your password, you can change it by using the following link to our password reset page: forgotten your password?  

My application is de-activated, how do I re-activate it?

If you wish to re-activate an application on your My Applications website account, please contact the relevant Faculty Admissions team, who will be able to help you.

How do I provide you with supporting documentation?

The easiest way to provide supporting documentation is through the online application process on the My Applications website. Screen 8 of your application will permit you to upload supporting documentation directly to our secure document store. Wherever possible, please ensure that you provide supporting documentation when submitting your application.  If a piece of documentation will not become available until a later date, please indicate this clearly.

If you are unable to upload your documents in this way, you may send copies of them by post or email scanned copies to the relevant Faculty Admissions team.  Please note that as documents sent by post may take some time to reach us, this could delay the assessment of your application.

Will you accept scanned copies of supporting documentation (references, transcripts, certificates)?

Yes, we will accept scanned copies of your supporting documentation during the admissions process. It is important that they are clear copies and where possible that they are on official letterheaded paper. If the documents that you have supplied are not suitable we will contact you by email to inform you. Please note that your original documentation will be required during Registration in order to formally register at the University.

I cannot upload my supporting documentation successfully, what should I do?

There are four possible reasons why you may not be able to upload your supporting documentation:

  • You may not have selected your programme on screen 2, please select your chosen programme and try again.
  • Your file may be too large. You may upload no more than 50MB in total of supporting documentation. Either reduce the size of your files or contact us for assistance.
  • Your internet connection may be too slow. A file must transfer to our server in less than 360 seconds. Either reduce the size of your files or contact us for assistance.
  • The type of file is not approved. Please save the file in one of the following formats: bmp, doc, dochtml, docx, eps, exc, gif, htm, html, img, jpe, jpeg, jpg, jfif, mdi, mid, midi, mp2, mp2v, mp3, mpeg, mpe, mpa, mpg, mpv2, msg, odp, odt, pdf, pdfxml, pic, png, ppt, ppthtml, pptx, pptxml, psd, psp, rtf, spl, swf, tif, tiff, txt, vdx, vsd, vss, vst, vtx, wma, wm, xml or zip.
How do I provide you with a reference?

When applying online using the My Applications website, you will usually be asked to provide the names of two referees (at least one of whom should be able to comment on your academic suitability for your chosen programme). Once you submit your application, if you selected ‘Referee’ as the supplier of your reference, your referees will be contacted by us automatically. If you indicated that you will supply the reference yourself you will need to upload your reference on the Supporting Documentation page of your application.

Can I change one of my referees after submitting my application?

Yes, if you wish to change one of your referees after submitting your application please login to the My Applications website. From your homepage, you can edit details on your application(s). You should update screen 7 (referees) for each application to change the details of your referees.

My university will not accept online reference requests and will only send them on their reference form. Will this be acceptable?

Yes, provided the form carries an official letterhead and has been signed by your referee.

I do not seem to be able to upload my reference(s), what should I do?

If you do not see the option to upload a reference on screen 8 of your online application (supporting documentation), please check the selections you made on screen 7 (referees). If you are in possession of the reference from a referee and wish to upload it yourself, you should select 'Applicant' in reply to the question 'Reference to be supplied by' for that referee on screen 7.

Will a copy of my degree certificate be sufficient?

You will need to provide a scanned copy of your degree certificate as part of your application. Please note that your original documentation will be required during Registration in order to formally register at the University.

Are references confidential?

If your referee is contacted by us for a reference, we prefer these to be confidential. However, should you request a copy of a reference, we are obliged to provide one under the terms of the UK's Data Protection Act (1998).

If you make me an offer, how long do I have to accept it?

The offer will state the deadline for replying. Normally, you will have four weeks to respond.

I have submitted my application but I am receiving emails telling me that I have not yet submitted one, what should I do?

You may have received this email because you also have un-submitted applications. Please login to the My Applications website to check whether you have any unsubmitted applications. Select 'Withdraw' to cancel any unwanted applications and you will no longer receive these notification emails.

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