LUPIN and programme staff continue to work together to develop processes to help increase and improve feedback to trainees from the users of their services (i.e. clients on placement) around key areas of their practice.

Discussions within the LUPIN meetings have upheld findings from research that many of the aspects of therapeutic work that service users value the most are associated with the therapeutic relationship. In particular LUPIN members have spoken of how they value their therapists' listening skills, engagement skills and empathic understanding.

The work of LUPIN and the programme aims therefore to find ways to help trainees gain accurate constructive feedback from their clients on these dimensions, in order to help them use the feedback to improve their practice.