Freedom of Information

What is Freedom of Information?

The Freedom of Information Act 2000 (FOI) gives people the general right to see recorded information held by public authorities.

The Act helps people get a better understanding of how public authorities carry out their duties, make decisions and spend public money.  

Under FOI, anybody may request information from any public authority, including higher education institutions, which has functions in England, Wales and/or Northern Ireland.

The Act confers two statutory rights on applicants:

  • To be told whether or not the public authority holds the information they request; and if so,
  • To have that information communicated to them.

The Act means that:

Lancaster University is legally required to answer all written enquiries and requests for information from any person or organisation in the world within 20 working days, subject to certain exemptions.

In order for a request to be valid under FOI, it must include the Applicant's name and address, as well as a description of the information requested.

The public also have access to information within the Guide to Policies and Information.

How do I make a Freedom of Information request?

In order to make a request for information from Lancaster University under the Freedom of Information Act 2000:

Complete the FOI request form

Or email:  foi@lancaster.ac.uk

Or write to:

The Compliance Team
Strategic Planning and Governance
Lancaster University
Bailrigg
Lancaster
LA1 4YW 

Be sure to include your name, a valid address, and a clear description of the information you are requesting.

Please note that the Information Commissioner's Office has ruled that applicants must provide their real name. Requests from applicants using pseudonyms may be refused. Please see the guidance on how to recognise a request on the ICO website.

Process for making a complaint about the handling of a Freedom of Information Request

The University aims to comply fully with its obligations under the Freedom of Information Act 2000 and to ensure that the service it provides for those wishing to gain access to information is helpful and effective.

Stage 1

If you feel the service you have received does not meet our aims or your expectations, please contact the University Secretary (quoting the Request ID number we issued upon receipt of your request if possible):

Hilary Hunter
Head of Governance Services
University House
Lancaster University
Bailrigg
Lancaster
LA1 4YW

email : h.hunter@lancaster.ac.uk

The Information Governance Team will respond directly and arrange for the matter to be reviewed internally. 

Or email: foi@lancaster.ac.uk, adding ‘FOI Complaint’ to the subject line of your message.

Stage 2

If you are not satisfied with the outcome of this process, you may appeal to the Information Commissioner by writing to the address below:

The Information Commissioner 
Information Commissioner's Office 
Wycliffe House 
Water Lane 
Wilmslow 
Cheshire 
SK9 5AF

About this web site

Lancaster University aims to comply fully with its obligations under the Freedom of Information Act 2000 and to ensure that the service it provides for those wishing to gain access to information is helpful and effective.

This website supports this process and provides information on the processes of making an information request from the University.

If you have any comments, please contact us at:  foi@lancaster.ac.uk

Help

If you have any questions about Freedom of Information at Lancaster University, or need help with a request, please contact:

The Compliance Team
Strategic Planning and Governance
Lancaster University
Bailrigg
Lancaster
LA1 4YW

Email: foi@lancs.ac.uk
Telephone: 01524 592394

National Resources

Resources from the Information Commissioner's Office: