Frequently Asked Questions
What is the Eat5 Eat 7 Dining Scheme?
The Eat 5 Eat 7 Dining Scheme gives you the same benefits and food options as those on the Catered Accommodation scheme, but with the flexibility of living anywhere on or off campus. You can opt for the termly or yearly scheme which can be paid for in one lump sum when you sign up, or termly via a direct debit, allowing you to have the peace of mind that you will always have a healthy meal particularly during busy times such as revision and exam periods. It also saves the time of planning and budgeting for a healthy, fresh meal and even the washing up is done for you.
Who can use it?
Any student who wants to take advantage of this fantastic offer and save up to 50% on the cost of their daily meals!
Where can I get my food from?
Dining takes place on the south of campus in Barker House Farm. Simply click on the link to find out more about our Eat 5 Eat 7 Café.
When can I go there?
Our Pre-Paid Student Dining Scheme service is available seven or five days a week and during welcome week (at an extra cost). Eat 7 is available Monday to Saturday and Eat 5 Monday to Friday.
Whhat times can I eat?
Breakfast is served Monday to Friday 8.00 till 11.00 and Saturday and Sunday 8.30 till 11.30 Dinner is served Monday to Friday 16.30 till 20.00 and Saturday and Sunday 16.30 till 19.00
Why should I sign-up for the Pre-paid Student Dining Scheme?
The Pre-paid Student Dining Scheme is easy, convenient and sociable (because you can dine with your friends too!). We focus on tasty, healthy and local foods every single day and provide an alternative to the stress of planning your own meals. Barker House Farm has benefited from a significant investment, making it a great place to eat, meet and socialise. It is a great solution for someone with a busy lifestyle and most importantly, there's no burnt food or washing up!
How do I sign up?
You can sign up by clicking the SIGN UP HERE link on this page one month prior to the start of term up to 2 weeks into term. If you wish to purchase after this then you can do so at Barker House Farm.
Who do I contact regarding the catering service?
Catering Bookings on 01524 593260 or email email@example.com
How do I pay and how much?
When you sign up you will pay through the University's web payments system which can be found here.
When to pay?
Payment is due in either one lump sum when you sign up, or by a term.
Where do I collect my card?
During the Arrivals Weekend and Welcome Week you can collect your Lancaster Card from Student Based Services. This card will need to be scanned everytime you visit our Eat 5 Eat 7 Café at Barker House Farm.
What am I entitled to?
You are entitled to breakfast and evening meals for 30 weeks during term time, depending on your choice of Eat 5 or Eat 7. Menus are available at each dining area.
Can I use the scheme in vacation time?
No, the scheme operates in term-time only; dates will be advertised in advance. However additional funds may be added to your card for other food purchases in University outlets. Please contact firstname.lastname@example.org for more information
Can I bring a friend who is not in the scheme?
Yes, but payment will need to be made for their meal.
What if I have a special diet?
No problem, just speak to a member of the catering team on your first day and we will try to accommodate you needs. Or contact email@example.com in advance.
What happens if I miss a meal session?
Meals cannot be carried over or transferred, if you cannot attend please contact the Catering team in advance to discuss alternative arrangements.
What if I leave or wish to cancel?
Refunds are only payable, subject to a £25 Administration fee if you are leaving the university or by agreement with the Hospitality Manager or Executive Chef. Refunds will only be made to the Payee and will also reflect the amount of days the card has been held.
I have a more general query or need a point of contact.
Please contact firstname.lastname@example.org or phone 01524 593260.