Introducing our Student Call Team!

Our Call Team are 25 Lancaster students with a range of degree majors and backgrounds. They talk to our alumni and friends to give information about the University and encourage them to support various University-wide projects, including the College 1000 and our Defying Dementia Campaign.

We want to make a difference

The Friends Programme is a long-term fundraising initiative which has been going since 2001. Its aim is to raise funds from our alumni and friends to support the University. Our call team is just one aspect of the fundraising activities here at Lancaster University. Our student callers are enthusiastic and dedicated students who truly want to make a difference to our University.

About us

Our team really look forward to speaking with you and if you would like to be called, please contact Dan Corkhill. We operate call shifts October-November, Late January-March, Late-April-Early May and one week in June. We call our alumni and friends in the United Kingdom and the United States of America. If you would like to be called and live in a different country, please contact us here.

The number our students call from is 01524 510782.

Sarah Jane - Student Caller

Why did you become a member of the call team?

I wanted to become a member of the call team because I am a self-confessed college keeno. I love Lancaster University and the collegiate structure. I feel perfectly at home here and becoming a member of the fundraising team meant I could talk to past students and ask them about their experiences whilst studying here. Additionally, the opportunity allowed me to become part of a vital fundraising movement, raising money for scholarships and societies on campus and allowing students of all backgrounds to have a similar experience as myself. Furthermore, we help to fund ground-breaking medical research, it was an opportunity to help the University and our community in a way in which I could not before, and I was not going to pass it up.

What is it like speaking to Alumni?

I love chatting to former students and hearing positive stories about how studying at Lancaster was an enjoyable and constructive part of their lives. Sometimes, hearing some less positive memories about the University can also help because it is constantly trying to improve and the alumni’s input plays a critical role in our growth and development.  I also like hearing about alumni who are still involved with the University: once a student, forever a member of our ever expanding family. 

Why would you encourage people to donate to Lancaster University?

I believe everyone should be allowed an education, be it academic or creative, and Lancaster University offers both. Moreover, donations benefit more than current students. Donations can be put towards vital research that the University is doing, including: research into skin cancer and raising funds for the Defying Dementia campaign. If you could help even one person, why wouldn’t you? Every donation, big or small counts, we would love you to be a part of our efforts to better not only the university but the world.

James - Student Caller

Why did you become a member of the call team?

I became a member of the Call Team after hearing about the fantastic work they do, and how the money they raise is used around the Lancaster Campus and the wider community. I know many people who have benefited from the work of the Call Team, and it was important for me to ensure that future students can continue to benefit from this.

What is it like speaking to Alumni?

Speaking to former students is always great. It is great to hear such a variety of positive stories about people’s times at Lancaster and how their time here has helped them in their career. It is also nice to hear that many of our Alumni are still well connected to the University and visit regularly.

Why would you encourage people to donate to Lancaster University?

I would encourage people to donate to the University because the money raised goes to support such great causes, not only on the Lancaster campus, but also in the wider community. Many of the projects that the University have funded have received national, even international recognition for the work that they do, such as the pioneering Defying Dementia campaign, which is making great progress in tackling one of the world’s major issues. With more donations, we can help to solve further key issues which will further enhance the growing reputation of Lancaster University.

Tamara - Student Caller

Why did you become a member of the call team?

I find the job an incredibly rewarding one. I feel like by going to my shifts I am really making a difference as all the money we manage to raise goes to fantastic causes like funding scholarships or front-line research into things like dementia and cancer. 

What is it like speaking to Alumni?

Being able to speak to alumni from all walks of life is a real priveledge; it's amazing to hear about different individual experiences of Lancaster University. It's always really special when we call someone who might have graduated thirty or fourty years ago but still has really fond memories of Lancaster and our calls really help maintain that connection.

Why would you encourage people to donate to Lancaster University?

I truly believe in universal access to all levels of education but with tuition fees going up and welfare support from the government being scrapped not all students are able to pursue their dream of coming to university. That's why I am particularly passionate about our current College 1000 campaign because all the money we raise goes directly back to the students through scholarships, and other financial initiatives, and allows those who previously might not have been able to obtain a degree, due to financial reasons, to consider this option.


We want to answer as many of your questions as possible. If you are unsure as to why you have received a call or how we have your details, see below. 

What is the Telephone Campaign?  

The Telephone Campaign is run by the Development and Alumni Relations Office at Lancaster University, where we aim to raise money for various projects across the campus including scholarships and medical research, update our alumni on events, ask for feedback and help with any queries that they might have.

Why is there a Call Team and who are they?

Our Call Team are there to update you and help as well as inform you about our fundraising campaigns.  The team is made up of about 25 student staff, who have a passion for fundraising and talking about the University. The team are paid and there is no commission. They are paid from the University centrally, there is no compensation from your donation. 

When should I expect a call?

We call in the UK Monday-Thursday 6pm-9pm October-November, Late January-March, Late April-Early May and one week in June. We call the USA on Sundays 4pm-8pm (GMT) October-November and February-March. Unfortunately we do not call any other countries, but if you would like a call and live in another country, please let us know.

I missed the student's call. How can I call them back?

Unfortunately you cannot call the students back, due to the software that we use. You will be called again, but if you would like a specific time, please email us.

Ok, I have been persuaded. How can I donate?

You can donate over the phone with the caller, it is completely safe and you will receive a payment statement over e-mail (if you have donated a single gift) and via post (if you have set up a direct debit with us). You can also donate online here or through the post with a donation form which the caller can send you or you can find here. For any further enquiries, please contact us. 

I do not wish to be called. How can I inform the alumni department?

If you would not like to be called, please email us or call us on 01524 594109. You can also update your profile on the alumni site to not receive calls. 

Get in touch:

Development & Alumni Relations‌

C Floor, University House

Lancaster University, Lancaster, LA1 4YW

T +44(0)1524 594109

Contact a member of the Alumni and Development Team