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Our Fundraising Promise and Fundraising Complaints Process

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Fundraising Promise and Complaints

Lancaster University is committed to ensuring that our fundraising is legal, open, honest and respectful.

This means that we comply by this Code of Practice for our fundraising activities. You can read more about this here: Fundraising Promise.

The university follows this Ethical Giving Policy.

If you have cause to complain about any aspect of Lancaster University’s fundraising practice, please contact us at fundraising@lancaster.ac.uk or use the address or telephone number on this page.

The charitable status of Lancaster University

Lancaster University is an exempt charity. Its HMRC exempt charity reference number is XN4960.

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Contact Us

By Post

Philanthropy, Alumni and Supporter Engagement
C Floor
University House
Lancaster University
Bailrigg, Lancaster
LA1 4YW
United Kingdom

By Phone

+44 (0)1524 594109

We're here Monday to Friday 9am - 5pm

By Email

friends@lancaster.ac.uk

To contact a member of our team directly, please visit our contact page.

Fundraising Promise

Lancaster University is committed to ensuring that our fundraising is legal, open, honest and respectful.

This can be viewed from our Fundraising Promise and Formal Complaints Process page.