Breaking down barriers: How remote and hybrid work can support disabled workers
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The final report of the Inclusive Remote and Hybrid Working Studyindicates that six years on from the first Covid-19 lockdown, access to remote and hybrid work has become essential to many people who are disabled or have long-term health conditions, enabling them to stay in work.
The study undertook a UK-wide survey of 1,221 disabled people, in-depth interviews with survey participants; and interviews and case studies with human resources professionals, managers and company owners. The study was led by Lancaster University, the Work Foundation, Manchester Metropolitan University and Universal Inclusion – and funded by the Nuffield Foundation.
Most of the disabled people who participated in the study reported a strong preference for continuing to work remotely or in a hybrid way, and positive impacts on their health, employment and personal circumstances. Key findings included:
- 64% of fully remote disabled workers said their work pattern positively affected their physical health, compared to 31% of those working remotely less than half the time
- 46% of participants wanted to work remotely all the time. There was also demand for hybrid working: 25% wanted to work from home four days a week and 27% for three days or less. Only 1.6% wanted to stop working from home
- Women, carers and people with multiple or severely limiting impairments/health conditions were particularly likely to report they only wanted to work from home
- 85% of participants said that having access to remote/hybrid working would be essential or very important if looking for a new job. 79% would not apply for a job without remote options
- Black and ethnic minority workers and less affluent workers were significantly less likely than white or more affluent workers to report remote/hybrid working had positive outcomes for their health and employment.
Policy recommendations
Disabled people currently represent one in four workers in the UK workforce, but the disability employment gap – the difference between the employment rates of disabled and non-disabled people – remains at 29.8 percentage points.
To help reduce the disability employment gap, the study calls on the UK Government to:
- Expand access to remote and hybrid jobs by making these and other forms of flexible working a core part of efforts to increase disabled people’s employment, including through clearing Access to Work backlogs
- Encourage employers to advertise flexibility upfront, including remote and hybrid options, particularly on the DWP’s Find a Job portal.
- Address regional inequalities in access to hybrid work through the Government’s Industrial Strategy.
- Strengthen reasonable adjustments, ensuring employers properly consider remote and hybrid working and meet their duties under the Equality Act 2010.
- Improve accountability, including requiring large employers to report on outcomes for disabled workers.
Read the full briefing here.
Sign-up for the online event on 24 March 2026 at 11.00 - 12.00 on Zoom to hear Dr Paula Holland speak about the research: Is the rise in remote and hybrid work in the UK now under threat?
Further resources:
- Watch Inclusive Remote and Hybrid Working Study film
- Watch Beyond the Office? Disabled workers’ experiences of remote and hybrid work webinar.
Related Reports
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