Important: Anyone needing an ambulance should dial 999 on the internal telephone system rather than a mobile. The call is channelled through Security, who can meet the ambulance and quickly direct to the scene.
Health Services on campus include:
Telephone: (0)1524 387780
Situated on the perimeter road near to the Pre-School Centre, the King Street & University Medical Practice provides a service for students and staff registered with the doctors' practice, who may be seen either at Lancaster University Medical Centre or at the central surgery (38 King Street, Lancaster tel. 01524 541651). Students living on campus, in Lancaster or in Morecambe may register. If you live further away, please ask at reception for details of the practice boundaries.
Appointments may be made with the receptionist who is available between 8:30am and 6:00pm Monday to Friday. If you are too ill to attend the surgeries, contact should be made with the King Street Surgery (01524 541651) and a visit will be arranged.
A full range of services is provided via the Practice and there is access to a Community Psychiatric Nurse service.
Repeat Prescriptions - If you require regular medication the doctor may agree to you having repeat prescriptions without the need to be seen. These should be ordered at the Medical Centre between 10.00 and 4.00 pm at least 48 hours before they are required.
If you are unhappy about any aspect of your contact with the Medical Practice please speak to the Senior Medical Officer; the Practice also welcome suggestions for improvement to their service.
Dental Access Helpline
The PCT has set up a dental helpline for patients wishing to access an NHS dentist. Callers are asked to leave their details, which will be entered on to a database in order and passed to dentists on request. The patient is then contacted when an NHS dentist becomes available. This system also assist the PCT in assessing patient demand for dental services. The number to call is 01253 306378. Arrangements for emergency dental treatment remain the same - ie Lancaster residents call 01539 716822.
A BUPA accredited dental clinic on campus offers private treatment between the hours of 9:00am - 1:00pm and 1:30pm - 5:00pm on Monday, Thursday and Friday. The dental clinic premises are adjacent to Bailrigg House. An emergency call-out service is available to registered patients. Appointments may be made by telephoning 01524 594595 (internal extension 94595).
Tel: 01524 36815
Situated just off Alexandra Square, the pharmacy is available to dispense prescriptions and for pharmacy medicines and advice.
Normal opening hours are 09:00 - 18:00 Monday to Friday (10:00 - 13:00 Saturday) in term times, and 09:30 to 13:00 Monday to Friday outside of term time.
Situated in the Chaplaincy Centre.
For those who prefer alternative therapies, there are a number of natural health care practitioners based in the Chaplaincy Centre. At present they offer acupuncture, holistic massage, reflexology, shiatsu, medical herbalism, aromatherapy and homeopathy. For further information and booking contact the individual therapists direct. Lists of their names and contact numbers are displayed around the university.