Research Overview

My research encapsulates last-mile logistics, spatial data science and e-commerce. In particular, I am interested in on-demand delivery services in which delivery resources mainly depend upon crowdsourced labour (sharing or gig economy) and whose customers are time-sensitive. Well-known examples are online meal delivery services (JustEat) and personal shopper systems (Weezy, Getir). My aim is to improve both customers and crowd labour experinces through wisely designed platforms, algorithms, incentices, and pricing. Methodologically, I use sequential decision analytics and mixed-integer programming techniques to tackle the above organizations' underlying optimisation problems.