students sitting at picnic benches with lights hung above them

Contact Us

If you need to contact any of the team you can find their details below, before you start here, throughout your time here and after you've gone.

Please bear in mind, though, that we are unable to discuss any specific student matters with a third party, including parents, in order to comply with UK data protection legislation. If you're in that position, we would be happy to talk to you in general terms.

Contact Cartmel College

College enquiries

If you have any questions about college life, our facilities, student support provision, staff and alumni matters, contact the College Manager, Jo Kendall, by emailing cartmel@lancaster.ac.uk. You can also contact Jo by phone at 01524 592431.

Accommodation enquiries

If your query relates to our accommodation, take a look at the accommodation page. You can contact the Accommodation Manager, Andrea Townsend, by emailing CartmelAccommodation@lancaster.ac.uk, or by calling 01524 592455.

Wellbeing support

Our College Advisor Team can be contacted by emailing CartmelWelfare@lancaster.ac.uk and a member of the team will get back yo you during working hours. In an emergency, you can contact the porters. Take a look at our welfare page for a full description of the network and services available to you.

Matters relating to discipline

You can contact our Dean and College Community Assistants by emailing CartmelDeanery@lancaster.ac.uk. However, for issues requiring immediate response, such as a noise disturbance, please call Cartmel Porters at 01524 592304.

JCR

You can contact our JCR by emailing cartmel.jcr@lancaster.ac.uk.

Fault reporting

If you have a fault in the accommodation or something that needs repairing, you can report it yourself via the LUFix section of the iLancaster app. In an emergency, you can also alert the Porter by calling 01524 592304. You can contact our Dean and College Community Assistants by emailing CartmelDeanery@lancaster.ac.uk. However, for issues requiring immediate response, such as a noise disturbance, please call Cartmel Porters at 01524 592304.

Security

If you have an emergency or need to report anti-social behaviour or noise, you can call the Cartmel Porters directly at 01524 592304 at any time of day or night. They can attend to assist and report on the situation for follow-up by the College Officers. In their absence, contact security on 01524 594541.

In case of an emergency

If you are on campus dial 999 from any internal telephone line and you will be connected to the Security Reception, which is staffed 24 hours a day, 365 days a year. From a mobile phone, telephone Security on 01524 594541.

If you are off campus call 999 to connect straight to the emergency services or go to your local accident and emergency department.