Finance, Procurement & Travel Information

Below, you can find information on how the University's Finance division is functioning during Covid-19

The University Finance division has mobilised home working for all functions within Finance. We will be operating a business as usual model but with some additional considerations. BACS runs will remain as it stands, however, bankline payments are restricted to Mondays.

Procurement

Please continue to use the online portal for any procurement requests. Based on requirements, home deliveries will be accommodated where necessary. You will need to add the details of the delivery address on the request.

For general queries please email procurement@lancaster.ac.uk

Request Portal

Travel

All booking requests can be accessed with the online tools or the request system. For cancellations and changes, please email travel@lancaster.ac.uk. The University is restricting all but essential travel for overseas trips. The travel team will be triaging these requests via HODs and Deans. The Trainline ticket machine has been disabled currently but the mobile and ticket on departure options are still available to you.

For general queries please email travel@lancaster.ac.uk

Insurance

If overseas travel or UK travel that includes an overnight stay has been cancelled as a result of COVID-19, it may be possible to make an insurance claim. A claim form will need to be completed and returned to insurance@lancaster.ac.uk along with all cancellation confirmations and invoices. This will then be forwarded to insurers for consideration.

Accounts Payable

Payments will continue to be processed as normal. However the team will need to receive all invoices by email and not paper. The team are prioritising local suppliers.

For general queries please email accountspayable@lancaster.ac.uk

Cash Office

The Cashiers office is closed. All payments should be made online where possible by going to the university’s homepage and selecting ‘Online Payments’ from the quick links at the bottom of the page.

For queries, please email cashiers@lancaster.ac.uk