Library online chat service - now available 24/7

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Library staff are available to support you throughout the day, offering enquiries support through a range of channels. You can contact us by phone or email and can book appointments for more detailed discussions with Faculty Librarians and Learning Developers.

At the beginning of April we introduced a day-time online chat service and since then more than 500 library users have contacted us for assistance in finding resources and using library services.

We are now pleased to be able to extend this service, offering online chat from our Library website and OneSearch pages 24/7. On weekdays, 10am to 5pm, you can chat to a member of LU Library staff. At other times, through a partnership with other libraries both in the UK and overseas, our chat service is still available so no matter when you contact us there will always be a librarian on hand to help.

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