Other Support Services

As well as our wonderful College Advice Team, there are a number of other support services both withing the University and the local area.  Below are a brief list of services you may also consider using.


Fylde College Office:  The college office is open Monday to Friday 9am – 5pm and Adam, the College Manager will be on hand to help you.

Porters: available 24/7 for any emergency on 01524 593401 or in the Lodge next to Fylde Bar.

Wellbeing Officer Drop-in:  Every weekday evening during term time from 6pm to 7pm in the Security Lodge (opposit the Chaplaincy), no appointment necessary, but time is limited to 20min per person.

University Counselling Team: Please call 01524 592690 in university hours or refer youself using the self-referral form

Main Security: available 24/7 for any emergency on 01524 594541 – if you require an ambulance, please phone security who can arrange one for you.

Local and National organisations:

Non-emergency Medical advice: For medical advice in non-emergency situations, call 111 to be connected to the NHS advice centre.  They are available 24/7 and can help direct you to the appropriate services.  In an emergency situation, call the 999 emergency line (and remember to inform security if you are on campus).

Lancashire Care Wellbeing and Mental Health: This confidential service allows callers to discuss any mental health problems they may be facing. Call free on 0800 9154640, available Monday to Friday 7pm to 11pm and Saturday/Sunday 2pm-5pm.

Samaritans: Call free 116 123 for 24/7 confidential advice and support

Papyrus: Call free 0800 0684141. A professionally staffed helpline providing confidential support and advice to young people struggling with thoughts of suicide.

External Counselling Services

North Lancashire Counselling Service, http://www.northlancscounselling.org.uk/, free (donations welcomed).

ACCESS Counselling, http://access-counselling-cic.co.uk/, £10 per session.

Please note all three services have waiting lists, the University service is typically a couple of weeks, whilst the other two may be a few months or more.  

Information and Self Help


General Information on Anxiety

General Information on bereavement and grief

General Information on depression

General Information on self harm

General Information on sleep

Self Help

You may find some of the following links useful for self help.

Mindfulness exercises

Self Help resources for mental health problems

Wellbeing podcasts

Self Harm related self help exercises




Links to other online and local resources can be found on the University Counselling and Mental health webpage

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