The College provides a range of support for students around health, flatmates, personal life, finances, studies or just a general chat.

College Welfare Team

The Senior Advisor (Dave Thornton), College Manager (Dan Miller) and the College Advisory Team (CAT) are collectively known as the College Welfare Team. If you would like some support, the only email you need to make contact with us is: countywelfare@lancaster.ac.uk.

You can also use the Connect Lancaster app to quickly connect with the University and let us know that you need some help or via the iLancaster app.

The Student Mental Health Service is currently offering a range of services which may meet your requirements. Many of these services can be accessed quickly and without the need for you to submit a self-referral form.

Urgent support

If you need urgent support, please follow the advice given on the ASK website.

Further support options

There are a number of support services across the University and we know that sometimes this in itself can seem overwhelming. We have summarised the types of support available below.

Peer Support

If you would like to talk through your problems with a fellow student, consider contacting your College Rep or a member of the JCR student committee. For JCR support, email county.jcr@lancaster.ac.uk

Academic-related Support (including timetabling)

Speak to your Teaching Office. If you're unsure who to contact, find your department from this list and then click on 'Contact and Find Us' for your department's generic email address.

Study Skills Support

If you need support with things like academic writing, English language, maths and stats, managing the change to online study, critical thinking etc, make an appointment with a Learning Developer

Financial Support

If you're struggling with your finances, email the County College Manager, Dan Miller