The College Support team are a first port of call if you are experiencing difficulties. Support is available in relation to your studies, personal challenges, homesickness, health problems, money concerns or any other issues. We are available to provide help and guidance throughout your time at Lancaster, from arrival to the point that you graduate. No issue is too big or small. If you need some advice and support, get in contact today, and a member of our team will be happy to help.

How we can help

Our welfare team are on hand to provide pastoral support to students within the college. The team respond to queries between 9am-5pm Monday to Friday (excluding Bank Holidays and University closure dates) and help is available for all types of difficulties. No issues are too big or too small, so If you need someone to talk to then please do get in touch at bowlandwelfare@lancaster.ac.uk

Remember - Support is not just available when things go wrong, the team are involved in various welfare events throughout the year, so please feel free to get involved. Got an idea? Get in touch.

Urgent support

For information on how to access urgent support, please follow the advice on Wellbeing emergency and crisis information | ASK - Lancaster University.

For non-urgent support

If it's not an emergency but you would like to speak to an advisor quickly, please call the 24/7 mental health, wellbeing and advice phoneline for free. UK-based callers should dial +44 (0)8000 283 766 and international-based callers should dial +44 (0)2070 524 617. Please note that this is not an emergency phoneline.

Information and Self Help

Links to online and local resources can be found on the University Wellbeing pages.

Information on the services provided by the University and how to access support can be found on the on the Student Mental Health site