Always take the time to look at the Terms and Conditions before signing up. You can view a copy online by clicking the link.
Become a Member
Register online for free and choose the membership that best suits you to get access to the facilities, classes and support that you want. As soon as you're registered with us, you'll also have access to Pay As You Play for any activities or classes your membership doesn't cover.
Sign up today
Choose one of the options below and register today for free. Once you are registered with us, you can choose a membership that's right for you or choose to Pay As You Play instead.
How our memberships work
Thinking of becoming a member? Here's what you need to know.
Memberships work slightly differently, depending on whether you are a current student, member of staff or member of our community.
Regardless of the membership you chose, as soon as you've paid, you'll be able to take the online gym induction, which will gain you access to the fitness suite. It is important that you purchase a membership before taking the induction as you will have to retake the induction if you're not registered as a member. You will not be able to book a session in the gym if you have not completed the induction.
Having successfully passed the applicable induction, your membership will be activated. Students and staff will use their University ID card, which will be activated by the Reception Team on your first visit. Associate Members will be issued with a card by the Reception Team on their first visit. This will provide you with access to all the relevant facilities so you'll need it with you each time you visit. And you're all set!
To book a court, class or activity you can visit the Bookings page online and other courses can be booked via the team at reception. Our fully qualified, expert staff will be on hand to show you any equipment you are unfamiliar with and answer any questions you have whilst you are with us.
Some important things to know
Firstly, some of the facilities, courses and classes are currently unavailable due to the Coronavirus Pandemic. We apologise for this and will have these services back as soon as possible. All the latest updates around service changes will be posted in our news feed, so please keep checking back.
Your membership only covers you and the activities that your membership unlocks. You can bring a guest with you but they will have to pay a one-off 'Pay As You Play' fee. Guests will also need to register with us and make sure they complete any inductions that may be applicable, for example if they are using the Gym. Some memberships include equipment hire, where this is not the case, equipment is available to hire for a fee.
Activities that fall outside of your membership type are still available to everyone on a Pay As You Play basis. This means you can book activities but will have to pay a fee. In some cases, activities cannot be booked and are subject to availability on the day. This is to ensure that we offer the best possible availability to our members.
Downgrading your membership isn't possible so if you are unsure of which membership to take, start basic and upgrade anytime, or alternatively, you can purchase a single term membership and when that expires, you are free to choose a lower level membership as you please.
Benefits of being active
We all know that keeping fit and looking after your health is important physically and mentally, but did you know that keeping active is also proven to improve your mental ability? True story! Take a look at some of the benefits of using the Sports Centre regularly and discover ways to boost your concentration, improve your mood and de-stress.Being Active
We've put together some of your most frequently asked questions to try and make everything as clear as possible. Take a look at the questions below and click the one you want to reveal the answer.
When will my membership expire?
That really depends on the type of membership you have.
We offer two membership terms; either pay up front for a full year (three terms if you are a student) and you wont need to renew for 12 months, or you can choose to buy a termly membership and keep upfront costs down. Payment can be made online for students and staff and prices can be found on the respective membership pages.
Either way you can renew your membership as and when you need to by selecting and paying for your membership online, and there's no need to complete a new induction either. More information can be found on the Renew Your Membership page.
Can I cancel my membership?
You can choose to cancel your membership at any time by giving 28 days written notice, as per the membership Terms & Conditions you signed when you took your membership out.
To do so, you'll need to email email@example.com to request the cancellation. You will receive an email in response to confirm receipt of your request. Please make sure you keep this as proof of cancellation. We also recommend that you Contact Us to speak to the reception desk as there may be something we can do to rectify any issues you might have.
What are peak and off-peak hours?
Off-peak hours are an important consideration if you are thinking of becoming a Bronze member. The Bronze Membership allows you access to the fitness suite (gyms) and swimming pool at off-peak times only. This is any time between 7am and 12 noon or 2pm and 4pm weekdays, or anytime over the weekend.
Please note: During certain times during term time the swimming pool is closed during the bronze hours to allow for other activities to take place.
Peak times; 12-2pm and 4pm onwards are available under all other membership types. Pay As You Play customers can also access the facilities at any time throughout the day, subject to availability.
Can I pay for my membership by Direct Debit?
Please note: We are currently requesting that all new memberships are paid for online in order to reduce contact during the COVID-19 pandemic.
Under normal circumstances
Payment for Student or Community Memberships can be made by cash at reception, or electronic payment via the online membership portal. Payment must be made in advance and in full for the membership term you opted for. More information, including prices and how to pay can be found on the Student Memberships page.
Staff can choose to pay in full via a one-off payment at the Sports Centre reception. More information, including prices and how to pay can be found on the Staff Memberships page.
If you have any further queries about how you can pay the membership or you are having trouble joining online, please do not hesitate to contact us.
Can I upgrade my membership?
Memberships can be upgraded any time but cannot be downgraded. To upgrade your membership, you would need to contact the reception desk.
If you are renewing your membership, it is possible, providing your membership has expired, to select a lower level of membership should you wish to downgrade.
I have purchased a membership online, what's next?
Congratulations! If you plan to use the fitness suite (gyms) you'll need to complete one of the Gym Inductions before you are allowed access. For all other activities, bookings must be made in advance before visiting the Centre.
You can book most classes and facilities online via the website. Some classes and courses are not available for online booking at the moment so you may need to book via reception.
Does my membership include hiring equipment?
Hire of equipment is included in the Gold and Platinum Memberships and covers the membership holder only. Anyone else will be required to pay an equipment hire fee.
Can I freeze my membership if I needed to?
Under certain circumstances, memberships can be frozen. These are outlined in the Terms and Conditions. Memberships can not be frozen during the University holidays. If you believe you are eligible to freeze your membership or require any clarification, please contact the team at reception or the Membership Office by emailing firstname.lastname@example.org.
Does my membership include other people (guests) playing activities with me?
Memberships are for the individual only. If you are playing with a non-member then there is a fee for the non-member, which will need to be paid on arrival at reception.