Marnie Millard

Please note, we have taken the difficult decision to postpone the Series. While it is still very much ‘business as usual’ here at Lancaster University, we are reviewing our public events on a case-by-case basis. We are hoping to rearrange the Masterclasses for future dates, and we will keep you updated with any further developments.

We’ve been serving our community of businesses, organisations and individuals in the North West for more than 10 years through the masterclass series. The series provides insight for professionals from SMEs and large organisations alike.

Entrepreneurs and business leaders will share their experience, stimulating ideas and provoking debate through covering a range of contemporary topics. As well as hearing from our talented speakers, the series provides an invaluable opportunity to network and collaborate.

Lancaster University Management School is grateful to NatWest for supporting this year’s Masterclass Series as a Corporate Guardian of the University. Through their backing, we are able to support businesses, organisations and individuals through providing a stimulating series that provokes ideas, inspires, and facilitates collaboration.

To join our masterclasses or find out more, please contact us.

Jo Fairley, Green & Black's

Inspirational Entrepreneurial Success: 6th November 2019

Jo Fairley dived off the diving board into her first enterprise after a successful career as Britain’s youngest-ever magazine editor. That venture, Green & Black’s Organic Chocolate, has gone on to become a £100 million a year brand, making the leap from an eco-niche to the mainstream with a brand that is both ethical and indulgent.

Jo will candidly share the rollercoaster journey of building and ultimately selling that business, together with key lessons learned along the way. Jo remains a ‘chocolate ambassador’ for Green & Black’s, at a time when strong values have never been more important in the business world.



Jo Fairley

James Whittaker, Microsoft

The future of technology and your business: 11th December 2019

Data that is big. Machines that learn. Intelligence that is artificial. Reality that isn’t real. An internet of things.

What does all this mean for the future of your business? Join James Whittaker for an entertaining and thought-provoking jaunt into the future – a future coming a lot faster than most people imagine – and learn how it will impact the future of your industry and your business. James explains the technologies of the future in an approachable language and describes how you can use them to meet the future on your terms.

James Whittaker

Mike Logue, Dreams Ltd

Turning Nightmares into Dreams: The detail behind a customer and colleague led turnaround: 22nd January 2020

Over the last 6 years, Dreams Ltd has gone from administration to become the most recommended and profitable bed company in the UK, with sales growth of over £100m (+50%) and profits increasing by over £50m. Mike will share the story behind this unique turnaround and how the business continues to listen to its colleagues and customers to improve service, quality, sales, and profit and is now focussed on improving the nation’s sleep.

Mike Logue

Claire Smith, Moneypenny

Please note that this event has been postponed.

It’s all about culture. Whether you are looking to focus on attracting or retaining your customers, surprising and delighting them. Claire will have a box of props on hand as she shares the Moneypenny story. 

Claire will share insights and provide useful, practical examples for you to take away and implement in your own business to impact culture and help you deliver excellent customer service. 

Claire Smith

Turner Family, Chorley Group

Please note that this event has been postponed.

Founded in 1989, the Chorley Group has grown into an award winning organisation, operating internationally with six key dealerships and four franchises across the North West of England in Lancashire and Greater Manchester.

The Group started from Andrew Turner’s home in 1989, trading as the Bugle Inn Motor Co. However, his sights were firmly set on developing a reliable brand of family business, devoted to serving the North West with well priced cars and a service to be trusted.

The Turner family panel includes:

  • Andrew Turner MBE, Chorley Group Chairman and Founder
  • Pauline Turner, Chorley Group Managing Director
  • Adam Turner, Chorley Group Sales Director
  • Hilary Nicol, Chorley Group Finance Director
Andrew Turner

Collette Roche, Manchester United

Please note that this event has been postponed.

Collette Roche joined Manchester United as Chief Operating Officer in May 2018. Before this, she held several senior leadership roles with companies including Ford Motor Group, Siemens and United Utilities; and was recently the Acting MD of Manchester Airport (MAG). As a key Board Member of the Northern Powerhouse Partnership, Collette chaired the development of its recent publication “Educating The North”, raising awareness of the North-South divide in education. Collette graduated from Lancaster University Management School in 1997, with a Bachelors of Business Administration. She was also recently highlighted in Vogue magazine as one of the Top 25 most influential females in the UK.


Collette Roche

Previous Masterclasses

Discover the highlights from our previous masterclass speakers.

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