This module takes you through the process of analysing drivers for change in your own organisation. It will develop your critical understanding of the external and internal factors that influence the need for change in your organisation and your skills in working with the complexity and uncertainty of change.

We will explore the change agenda in your local context and start to question and challenge existing organisational capacity to respond to these.

You will learn to identify your organisation's key internal and external drivers for change. You will be able to analyse how change is affecting your organisation and understand how change impacts you and your role.

Effective collaboration and successful teamwork are key features of successful organisations. This course will develop your critical understanding of the features of "high-performing teams" and your skills working as a team leader or member.

You will explore key concepts, models and theories of team roles and dynamics and relate these to your own experience. You will evaluate frameworks for assessing and developing team performance and consider their usefulness and applicability to your own practice.

We will explore with you the answers to some key questions:

• What is the impact of leadership on the performance and development of teams?
• What leadership skills and strategies are effective?
• What is 'collective leadership'?
• What are the specific challenges of working with inter-agency and inter-professional teams?

You will evaluate ideas, relate them to your situation and develop practical strategies you can adopt at work.

This module delves into the models, theories, and frameworks that form the basis of compassionate leadership. This leadership style can contribute to the development of a healthier and happier organisation and professional community. It challenges leaders at all levels to have the courage and authenticity to embody compassion in their professional roles. It explores concepts and research related to burnout, emotional contagion, and psychological safety, which are crucial for a leader's ability to recognise and integrate compassion into their practice.

During this module, you have the opportunity to:

• Reflect on your own self-compassion
• Identify opportunities to apply compassionate principles to colleagues and team leadership
• Take away practical solutions to promote a more compassionate culture within your organisation.

Creative thinking is the ability to imagine or invent something new and is a powerful skill in the work context spanning the spectrum of 'brilliant ideas' to 'better ways of doing things'. It can be closely linked to problem-solving. This module will help you develop your abilities and support you to develop a creative, innovative culture in your team.

You will examine concepts and models used to stimulate creative thinking and frameworks for problem-solving and assess their applicability and usefulness to your work. For example, you might look at the work of experts such as Edward de Bono and evaluate ideas such as ‘left and right brain thinking’, ‘six thinking hats’ and a ‘solution focus rather than a problem focus’.

Emotional intelligence (EI) is the ability to be aware of one's own and other people's emotions, to differentiate between different emotions, and to use emotional information to guide thinking and behaviour. There are various perspectives on EI. For example, Daniel Goleman has linked it to self-awareness, self-management, and the development of approaches for leading and working with others, such as developing insight and empathy.

In this module, you will explore and critique the concept of EI as well as evaluate different models in terms of their validity and effectiveness. You will explore how you can apply emotional intelligence in your workplace, to yourself and in analysing and understanding others, increasing your ability to perceive, understand and manage emotions. We will also critically analyse the applicability of EI to areas such as job performance, leadership, team effectiveness and cultural awareness.

Modern-day workplaces can be constantly changing, and many factors cause stress and prevent individuals from maintaining high levels of performance and wellbeing. In this module, we will explore workplace resilience as a tool to cope with modern stresses. This will provide you with an opportunity to build a strategy to improve your own resilience and that of others.

We will delve into the lessons learned from the science of positive psychology and other perspectives, such as the importance of confidence, adaptability, and purposefulness. We will also critically analyse current themes around new age perspectives, such as mindfulness, by looking at academic research and the applicability of techniques to workplace practice.

This module examines more advanced theories of coaching and is an ideal add-on to the Introduction to Mentoring and Coaching Module. It explores a broad range of tools and strategies to support coaching in different workplace contexts, examining approaches such as Gestalt, solution-focused coaching, and cognitive behavioural coaching. It also looks at the application of coaching to different settings, such as team coaching and leadership coaching and how coaching can impact organisational culture when it is the preferred way to resolve problems and develop others.

It is a practical module whereby you will be expected to experiment with different approaches and critically review how well your organisation embeds a coaching culture.

How can you develop 'career confidence' to ensure that you make the most informed choices for your career, job satisfaction and wellbeing?

It is quite common to experience career drift. People often find themselves in a job role by chance and forget to take control of their own career life. Whether you are at the start of your career or feeling stuck midway or later, there is a way to steer your career and supercharge it.

This module will guide you in the purposeful use of employability and career development research to inform your choices and prompt positive actions that ready you for career development and career change. You will have the chance to evaluate your existing qualifications, experience, and preferences in light of the prevailing labour market using psychometric tools and in-depth self-assessment. The learning will support the development of the key knowledge, skills, and behaviours needed for career success.

You will learn how to identify and select a range of attractive and interesting opportunities for career development both inside and outside your current employment and develop a personal career development plan with the guidance of an experienced career development coach.

Increasingly, organisations see the benefits of mentoring and coaching as a way to develop individuals in line with organisational objectives. Line managers and trainers can use mentoring and coaching skills as a way to support and develop staff.

This module is suitable for anyone wishing to gain personal knowledge, understanding, and skills in mentoring and coaching and apply these skills to their practice. It is also appropriate for managers and others who wish to consider whether this approach is appropriate for introduction into their organisations.

You will develop your understanding of well-researched approaches, techniques, and frameworks, as well as your mentoring and coaching skills. We will explore key principles and processes such as confidentiality, values, and ethics and support you in considering them in your practice.

This module will cover topics including:

• Leadership in times of change
• Transitional to transformational leadership
• Appreciative leadership
• Stakeholder analysis
• Supporting staff in embracing change
• Capacity building to cope with uncertainty
• Achieving sustainable change
• Dealing with resistance to change
• Emotional Intelligence - self and social awareness
• Influencing skills

You will develop your understanding of various approaches to leading others through times of change. You will develop your ability to understand how to engage and influence others and how to take into account different individual’s responses to change. This learning will enhance your capacity to lead and manage people through change.

This module will cover:

• Managing people for effective performance through the life cycle of employment
• Managing day-to-day performance
• Dealing with performance issues
• Understanding an individual’s motivation, personality, and behaviours
• Developing appropriate, effective people management responses
• Leading and developing your staff

The module will help you develop an understanding of best practices for managing staff performance and a range of skills to enhance your ability to lead and manage staff routinely. You will increase your understanding of others' behaviours and motivations, explore a range of tactics to engage staff and improve your own ability to manage staff performance.

In this module, you will:

• Develop your knowledge and understanding of a range of strategies through which work-based change may be achieved
• Enhance your ability to select and apply work-based change models to suit your own organisation context
• Explore factors affecting the adoption of change in organisations, including power, ethics, culture and resourcing implications
• Design and plan a change project.

The ability to influence others and negotiate with those of opposing views is common in many situations, such as communicating with customers, clients, stakeholders, work colleagues, and even friends and family!

This module will give you an understanding of the key principles of negotiation and influence, which can be of great benefit, together with the opportunity to learn and practise effective strategies used by successful negotiators. Topics covered include:

• Communication modes – what are the key aspects of influence?
• Skills of persuasion
• Appreciative Inquiry
• Negotiating skills and approaches
• Self-management – resourcefulness and resilience
• Flexibility of approach
• Win-win strategies

This module is a key part of how we support you in customising your postgraduate programme.

As part of this, you will:

• Develop your learning objectives to meet your personal development needs, the needs of your workplace, and the University's requirements.
• Update your personal development plan.
• Engage with your key stakeholders to determine organisational needs and the requirements for a substantive work-based project.
• Negotiate your future postgraduate programme, selecting modules to best meet your needs.
• Outline a proposal for a work-based project to fulfil personal, organisational and University requirements.

You will also negotiate timescales, target award and award title to construct an achievable programme that meets your career aspirations and the requirements for success at postgraduate level.

This module introduces you to the complex yet interesting topic of organisational culture and how it has an impact on staff engagement and organisational performance.

There will be a practical focus on the link between organisational values and personal values and how this will inevitably shape behaviour.

This core module is integral to your Postgraduate Certificate programme. You begin the module by taking part in activities that help you become more self-aware of your strengths, areas for improvement, and the skills and knowledge needed for your personal and professional growth. This helps you plan a course of study that aligns with your personal and professional development needs. Throughout the programme, you will receive support from a learning mentor.

After designing and negotiating your programme, this module will support you throughout your learning journey until its completion. The main purpose of the module is to help you learn about learning and develop this important lifelong and work-based skill. This will give you the confidence to critically evaluate and challenge ideas, advocate for your own opinions, and communicate complex ideas to different audiences.

This module will cover:

• Quality Improvement – a key foundation to improving healthcare
• Measurement practice in healthcare
• Tools and techniques for measuring Quality Improvement
• Interpreting and using measurement in Quality Improvement
• Managing data into meaningful information

By the end of the module, you will be able to demonstrate a good understanding of key principles and techniques related to quality improvement and measurement in health care. You will be able to identify and evaluate different approaches for application in your own working context.

This module is for anyone grappling with change in a complex environment where systems, relationships, and business boundaries are interdependent. This is becoming more prevalent in healthcare organisations, where acute trusts, community healthcare, public health, and social care work across traditional boundaries to solve problems.

Systems thinking applies to organisations in other sectors. For example, a major US software organisation used systems thinking to analyse poor sales performance by using systems thinking tools to understand cross-divisional processes and relationships. During this module, you will explore complexity science theory and human system dynamics, evaluating tools and techniques to identify creative and efficient solutions to problems.

The course considers the changing role of doctors and other clinical leads in relation to leadership and health service improvement. This provides the context for considering the current emphasis on the need for improvement. Topics covered are:

• The evolution of healthcare provision and exemplar models across the globe
• Critical consideration of key concepts in healthcare: The patient journey; Patient-centred health care; Evidence-based improvements; Inter-professional working
• Leading and influencing health service improvement
• Managing the tensions between quality healthcare provision, financial constraints, innovation and risk
• Key organisational and individual challenges for achieving health services improvement.

The module covers the following topics:

• History and development of Quality Improvement Science
• Models and techniques for Quality Improvement and Improvement Science
• Policy and context of Quality Improvement in healthcare
• Organisational readiness for Quality Improvement

By the end of the course, you will have developed

• A critical understanding of the role of improvement science in a healthcare context
• Knowledge and understanding of key models related to Quality and Improvement Science
• An understanding of improvement practices in relation to your own organisational role and context.

The topics covered in this module include:

• What is leadership? What is management?
• Leadership and management: current debates and issues in relation to the challenges of your own role
• Social and ethical challenges for management and leadership in changing organisational contexts; managing with integrity
• Organisation culture, values, power – impact on expectations and behaviours of leadership and management
• Understanding your own leadership style, behaviours, habits
• Evaluating your own strengths and development needs in the context of management and leadership
• Developing authentic leadership effectiveness – aligning your approach to fit with current and future organisational needs

This module will help you to understand different perceptions of effective leadership and management and examine the effectiveness of leadership and management in the context of your own organisation. You will be able to devise a strategy for your own personal leadership development to help you address the current challenges of your role.

This course sets the scene for understanding the context and agenda for organisation development. The topics covered include:

• What is Organisation Development? History, perspectives and definitions
• Theory and practice of Organisation Development
• Organisation Development and its links to business strategy, HR strategy, systems thinking and organisation learning
• Models for understanding your own organisation
• Developing organisation practice
• The role of Organisation Development Practitioner - limits and possibilities

The module has the dual aims of providing the opportunity to learn the writing skills necessary to craft publishable text and improving critical writing in the workplace.

You will be introduced to excellent writing practices, including the ability to formulate persuasive arguments and to keep a piece of writing tight and concise. You will explore voice and style by examining works from a range of key writers in genres such as fiction, biography, memoir, essay, and case study, linking the works to your own practice. You will be equipped with the skills to evaluate and critique such literature and learn how to question assumptions, avoid clichéd thinking, and look for evidence to support a claim.

This module is a key part of how we support you in customising your postgraduate programme.

As part of this, you will:

• Develop your learning objectives to meet your personal development needs, the needs of your workplace, and the University's requirements.
• Update your personal development plan.
• Engage with your key stakeholders to determine organisational needs and the requirements for a substantive work-based project.
• Negotiate your future postgraduate programme, selecting modules to best meet your needs.
• Outline a proposal for a work-based project to fulfil personal, organisational and University requirements.

You will also negotiate timescales, target award and award title to construct an achievable programme that meets your career aspirations and the requirements for success at postgraduate level.

This core module is integral to your Postgraduate Certificate programme. You begin the module by taking part in activities that help you become more self-aware of your strengths, areas for improvement, and the skills and knowledge needed for your personal and professional growth. This helps you plan a course of study that aligns with your personal and professional development needs. Throughout the programme, you will receive support from a learning mentor.

After designing and negotiating your programme, this module will support you throughout your learning journey until its completion. The main purpose of the module is to help you learn about learning and develop this important lifelong and work-based skill. This will give you the confidence to critically evaluate and challenge ideas, advocate for your own opinions, and communicate complex ideas to different audiences.

If you wish to make a claim for accreditation of your prior experiential learning (APEL) you will take this module at the start of your postgraduate programme. Prior Learning includes study on non-accredited courses, work, and other life experiences. APEL values learning, regardless of the context in which it is acquired.

This module supports you in presenting evidence of your prior learning towards a claim for APEL credit. The process of 'tapping' your prior knowledge and learning generates new learning in itself!

Successful completion of this module will earn you 10 credits in addition to any APEL credits awarded. Our experienced mentors will guide you through the process of reviewing and reflecting upon prior learning to develop a portfolio of evidence in support of your APEL claim.

The project syllabus will be largely determined by the focus and nature of your project and will be agreed between you and your mentor-facilitator. You will be guided, supported and encouraged to take a proactive role in designing your own learning. It is likely this learning will be located in the following areas:

• Knowledge creation - identifying potential enquiry approaches suitable for work-based projects that deliver impact
• Developing critical cognitive skills for questioning and challenging existing organisational ideas and practices
• Developing clarity and consistency in communicating with a range of organisational and academic audiences.
• Exploring social and ethical challenges in changing organisational contexts

A key feature of a work-based learning programme is the requirement to learn from and for your work context. Work-based projects are purposeful work activities focusing on the real demands of your job. Engaging in a substantial work-based project provides opportunities for you to investigate, plan, develop, implement, review and learn from experience.

The final stage of a master's qualification requires you to engage in a substantial work-based, investigative project, which typically takes around six to nine months to complete.

This 60-credit project will be of sufficient complexity and timescale to allow you to:

• Plan and conduct a practitioner enquiry that contributes to knowledge creation and interpretation in your organisational context
• Develop mastery of key methods and techniques for undertaking practitioner enquiry, including action planning and problem-solving
• Identify, select, justify, plan and deliver a complex and multifaceted task related to the implementation of a work-based project
• Make a relevant and useful organisational impact; deploying resources effectively

Before embarking on a 60-credit project, you will complete a project proposal and ethics statement. Your mentor will provide you with formative feedback on your proposal before you submit your final version to the University Project Approval Committee.