What if I need to call the emergency services?
If you need to call the emergency services follow these steps.
If the individual requires an Ambulance they should ring 999 themselves. This is because the 999 call receiver needs to know a lot of detail that can only be given by the person at the scene. It should be noted that all porters have been issued with mobile phones and will be able to assist with this if needed.
Once it has been confirmed an ambulance is en-route contact security on 444 (internal) or 01524 594541 and inform them that an ambulance has been called. This ensures that security can meet the ambulance and escort it to the location of the incident and thus avoid any delays