Security & Portering
The University provides a team of trained Security Officers, led by the Security Operations Manager. The Security staff undertake a number of duties, working shifts to cover 24 hours a day, 7 days a week, 365 days a year. The Security Lodge is located on Bowland Avenue South, opposite the Chaplaincy Centre, near the main roundabout as you arrive on Campus.
The prime task is to ensure the safety and security of students, staff and visitors alike whilst on Campus and other University sites. We aim to maintain a safe and secure environment at all times. Security staff are a visible presence for crime prevention and reporting of incidents, including mobile patrols in liveried vehicles. Building security is high on the list of responsibilities, ensuring that the numerous departments and colleges are correctly accessible when required, especially at weekends. Another such responsibility is parking control and enforcement of the University parking regulations, a vital requirement to ensure access for all to Campus. The Lost and Found property register and store is also kept at the Security Lodge.
Each college has a dedicated porter team, providing 24 hour assistance to students, staff and visitors. Their duties include postal distribution, management of public rooms and venues, and are the first point of personal contact in any emergency. Some department buildings also have day porters.
The whole team aim to to promote security as part of everyone's life at the University, and to work with all on Campus to help keep it safe and secure. We are keen to know what you think of the service we offer and any improvements we can make.
Parking on Campus - Permit Display Reminder
Any vehicle not clearly displaying a valid permit/scratch card or pay and display ticket is liable to be issued with a Civil Parking Notice (CPN) regardless of whether you have bought a permit through the system or not. The penalty fee is £75, reduced to £45 if payment is received within 14 days. This is enforced by Lancaster University Security staff supported by an external facilitator, First Parking. Photographic evidence is taken and sent directly to First Parking for processing. University Security staff are not involved in the administration of taking payment of the CPNs.
If you do genuinely forget your parking permit you must call Security on 94541 at the time of parking with your registration number to enable them to note it.
Lost and Found Property
Property is found all over Campus every day. Whilst many people hand such items in at the nearest suitable point such as a College Porters Lodge, the main repository for found property is the Security Lodge. All property is forwarded to the Security Lodge if unclaimed for further enquiries and to attempt to trace the owner. A register of all found property from across Campus is kept, as well as property found off campus where there has been a connection to the University. A register is also maintained for lost property. Property is retained for two months, after which it is disposed of; dependant on its worth, by donation to charity.