ParentZone help centre

ParentZone was introduced by the Pre-School in 2018 as a way of giving updates and communications to our parents about the activities and progress of their children. In this section you will find everything you need to know to get you started and familiar with the ParentZone app.

Accessing ParentZone

Prior to your child starting at the Centre, you will receive an email to your registered email address(es) inviting you to create a password and access ParentZone. Please provide an email address for each parent that wishes to have access to your child’s information. 

You can download apps for ParentZone for both Android and iOS(Apple) devices. Just head on over to the respective app store and search for ‘ParentZone’.

If you do not have a tablet/phone device to download the app to, you can access ParentZone online on a computer by visiting: www.parentzone.me 

Setting up a profile

 

In the Menu tab, select your name. The profile section will differ depending on the account holder. 

Here you can store contact details, create or change your password, set security questions, accessibility settings and notification settings. See the 'Setting Notifications' section for more useful information.

 

You can update any of your personal details on your account by clicking on ‘Profile’. Simply click on what you want to change, make the necessary modifications and press ‘save changes’.

These changes will be sent over to the nursery for them to approve on your account. This will ensure that the nursery can always keep in touch with you.

Being secure

To put an extra security measure in place, you can set up your own security question and answer, which will be used if you ever forget your password. We always recommend for you to do this as without a security question you will need to contact the nursery in order to reset your password.

To do this , click on your profile via the menu tab and scroll down to select ‘Security Questions’

You will then be asked to set yourself a question and answer to protect your log in. 

Your information can be reset by the Pre-School team so no need to worry if you forget the answer!

Accessibility settings

Change the background colour and line height via the accessibility tab on your profile. To access this, go to your profile via the menu tab and select 'accessibility settings'. There you can simply select the settings that work best for you and hit 'save changes'. 

 

Notification settings

ParentZone can be as visible as you want it to be. Notifications can be personalised across a range of settings so that you see all the information that is important to you. We use ParentZone to communicate about a wide range of thing - from nappy changed and the days events to periodic reports and observations on your childs progress. Being able to choose which you are notified of is really useful, but please make sure you regularly check your communications inbox as we post all of our important information to parents here. 

To set your notifications, simply select the 'notification settings' tab in your profile. This can be accessed via the menu tab and will allow you to choose between 'push notification' i.e. an alert on your phone or device or an email, a silent alert in your email inbox. There's no need to hit save, once you've made your choices the system will save them automatically. 

View your childs profile

Select your childs profile in the 'Today' screen and view your childs basic information. Details here include dietary requirements, allergies and health considerations. If you child has any particular requirements, these will be storred here. If you don't see them, let us know and we will add them. 

To set your notifications, simply select the 'notification settings' tab in your profile. This can be accessed via the menu tab and will allow you to choose between 'push notification' i.e. an alert on your phone or device or an email, a silent alert in your email inbox. There's no need to hit save, once you've made your choices the system will save them automatically. 

Adding of observations/Photographs from home

Parentzone has a fantastic feature where parents are able to provide photographs/videos of their child from home.

These can then be used by your child’s key person as evidence to support your child’s development alongside the Early Years Foundation Stage.

In the drop down menu, select "Add" then select the date and fill in the form, take a photo straight from the app or by selecting one from your devices media library and press "Save" to save for later, or "Send to Nursery" to submit the information. This will be then be viewable by your childs key person. 

See our newsletter

Every couple of months we publish a short enewsletter to let you know about key events and dates as well as giving you some of our favourite highlights for the past month. Our newsletters are posted here too so click the link and take a look. 

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