Students sat on grass

Inclusive Support for All Students

Students with a disability or health condition may be entitled to additional support, and we have a range of provision which all students can access to help with studies.  

Tab Content: Disability Service overview

A short, informative training session which introduces students to the Disability Service. This session outlines specific areas of support, for example Disabled Students Allowance (DSA) and Inclusive Learning Support Plan (ILSP) and will provides a brief overview of the support available from other key services at Lancaster including the Library and Learning Developers.

Tab Content: DSA information session

A short training session about Disabled Students Allowance (DSA) including what it is, who is eligible and how to apply.

Tab Content: Welcome to Wellbeing

The welcome to Wellbeing Service session will give you a brief introduction to The Base, Counselling and Mental Health Team and the Disability & Transitions Service as well as information about how you can contact them.

Tab Content: Academic skills training

A training session designed to help you develop your academic skills. The session covers a wide range of topic including making the most of lectures, active reading skills and assignments and presentations.

Tab Content: Learning online training

A training session designed to help you study effectively online. The session covers a wide range of topics including live webinars, netiquette, connecting online and digital wellbeing.


  • One to one

    The Learning Development team offer individual drop-in sessions and appointments, as well as mentoring schemes and workshops. They can advise on academic reading and writing, independent study, criticality, time management, maths, and a range of other study areas.

    Find out more on the Learning Development webpages

    Contact emails for faculty Learning Developers:


    Maths and Statistics Hub (all Faculties)

    English Language Development (all Faculties)

  • Workshops

    Lancaster University Library offers a variety of workshops aimed at helping students develop a range of skills. Workshops focus on academic writing, assessments and exams, creative problem solving, digital skills, finding and using resources, group work and presentations, independent learning, research training, and studying at university.  Workshops are available to be booked on the library learning skills workshops webpage. 

  • Online Resources

    The library has a range of interactive study resources, advice and tips and online courses to help develop your independent learning skills. Areas of skills include academic writing, digital skills, independent learning, finding and using resources, exams and assessment, group work and presentation and studying at university. These study online resources can be accessed on the library learning skills webpage 

    Lancaster University makes Panopto lecture capture software available to departments should they wish to provide online videos of the lectures. Please ask your department if they have opted in to this support

  • Assistive Software

    There are several packages available to you via Information Systems Services (ISS) to help improve accessibility. Most of these are available on ISS supported machines and can be downloaded from AppsAnywhereThese include: 

    • JAWS: Screen-reading software for Windows. Available on one specific computer within the library. Speak to the library staff for more information.  

    • Texthelp Read and Write Gold: Dyslexia support software to assist users in developing skills in reading and writing. Available on all ISS-supported PCs via AppsAnywhere. **NOTE: Due to the Covid-19 pandemic, Texthelp have kindly opened up their licensing to cover offsite use on personal devices until summer 2020. Users will need to contact to request access.**

    • Mindjet MindManager and Freemind: Mind-mapping software. Available on all ISS-supported PCs via AppsAnywhere and can be installed on personal devices. 

    • Office 365A cloud-based system that provides access to email, applications and many more related services. It is available to all students and staff at the University. Once you are a student your Lancaster email will be the main method we use to contact you.  

    • LU App: A voice controlled digital companion which can answer questions about your studies, timetabling, campus life and services. Find out how LU can support students with a disability.

    For more information about the available software provision at the University, please visit the Software page.  
    You may be recommended additional software through your DSA assessment or Lancaster Support Review


Disability Service, Student Wellbeing Services, University House, Lancaster, LA1 4YW - 01524 592111