Innovation and Improvement Science

This module is mandatory and integral to your Postgraduate Certificate Programme. It initiates your programme by facilitating activities to raise self-awareness about your strengths, development needs and the skills and knowledge you need to for your personal and professional development. This enables you to negotiate a programme of study that best fits your personal and professional development needs, with the support of a learning mentor who will support you during the length of your programme of study.

Further to designing and negotiating your programme, this module will shadow your learning journey through to completion. The module’s main purpose is to facilitate your ‘learning about learning’ and develop this critical lifelong and work-based skill. This should bring confidence to critically evaluate and challenge ideas, have a voice to make a case and communicate complex ideas to different audiences.

Duration, attendance and delivery

You will normally start this module at the beginning of your Postgraduate Certificate Programme. The module course usually lasts 12 months as it runs alongside your taught courses in the Postgraduate Certificate. There is a face-to-face workshop at the start of the module and then the module learning consists of online self-study, online group mentoring, personal mentoring, reflection activities, and completion of a learning portfolio.

Assessment

You will be assessed at the end of the module through submission of a learning portfolio that represents the progress of your learning from the beginning to the end of this module. You will be assessed against the module learning outcomes, including evidence of learning with and from others on the modules that comprise your programme.

Entry requirements

You will need to be in work (paid or unpaid) in a role which enables you to meet the requirements of the Postgraduate Certificate.

Start dates

• January
• April
• September

N.B. CETAD reserves the right to cancel or move the course to a later date if the number of students registered for the advertised course is not sufficient.

Overview

• History and development of Quality Improvement Science
• Models and techniques for Quality Improvement and Improvement Science
• Policy and context of Quality Improvement in health care
• Organisational readiness for Quality Improvement

By the end of the course, you will have developed

• A critical understanding of the role of improvement science in a healthcare context
• Knowledge and understanding of key models related to Quality and Improvement Science
• An understanding about the improvement practices in relation to your own organisational role and context.

Duration, attendance and delivery

The course usually lasts approximately 10 weeks.

The delivery of this module is through our online+model for distance learning consisting of online learning, self-study, reflection, discussion and sharing learning with and from others, application of learning to your organisational context and the completion of assessment tasks. There is also the opportunity for students who value face-to-face workshops to attend optional themed workshops.

Assessment

At the end of the course you will undertake an assessment. This is an applied work-based assessment rather than a theory-based essay. This means that typically you will be required to apply what you have learnt to your context at work, evaluating concepts for their applicability and usefulness.

The assessment format may be a reflective account, a project report, a presentation or portfolio of evidence; all being the equivalent of 2000 words in length.

Entry Requirements

You will need to be in a work role (paid or unpaid) which allows you the scope to put the concepts learned into practice. This is a core course for students enrolled on the Postgraduate Certificate in Innovation and Improvement Science (exemption may be given via APL).

There are no formal qualification requirements for entry; we assess suitability on each individual application.

Start dates

• March

N.B. CETAD reserves the right to cancel or move the course to a later date if the number of students registered for the advertised course is not sufficient.

The project syllabus will be largely determined by the focus and nature of your project and will be agreed between you and your mentor-facilitator. You will be guided, supported and encouraged to take a proactive role in designing your own learning. It is likely this learning will be located in the following areas:

• Knowledge creation - identifying potential enquiry approaches suitable for work-based projects that deliver impact
• Developing critical cognitive skills for questioning and challenging existing organisational ideas and practices
• Developing clarity and consistency in communicating with a range of organisational and academic audiences.
• Exploring social and ethical challenges in changing organisational contexts

Overview

Creative thinking is the ability to imagine or invent something new and is a powerful skill in the work context spanning the spectrum of 'brilliant ideas' to 'better ways of doing things'. It can be closely linked to problem-solving. This course will help you develop your abilities and support you to develop a creative, innovative culture in your team.

You will examine concepts and models used to stimulate creative thinking and frameworks for problem-solving and assess their applicability and usefulness to your work. For example, you might look at the work of experts such as Edward de Bono and evaluate ideas such as ‘left and right brain thinking’, ‘six thinking hats’ and a ‘solution focus rather than a problem focus’.

Duration, attendance and delivery

The course usually lasts approximately 10 weeks.

The delivery of this module is through our online+model for distance learning consisting of online learning, self-study, reflection, discussion and sharing learning with and from others, application of learning to your organisational context and the completion of assessment tasks. There is also the opportunity for students who value face-to-face workshops to attend optional themed workshops.

Assessment

At the end of the course, you will undertake an assessment. This is an applied work-based assessment rather than a theory-based essay. This means that typically, you will be required to apply what you have learnt to your context at work, evaluating concepts for their applicability and usefulness.

The assessment format may be a reflective account, a project report, a presentation or a portfolio of evidence, all being the equivalent of 2000 words in length.

Entry requirements

You will need to be in a work role (paid or unpaid), which allows you the scope to put the concepts learned into practice. There are no formal qualification requirements for entry; we assess suitability on each individual application.

Start dates

• February

• November

N.B. CETAD reserves the right to cancel or move the course to a later date if the number of students registered for the advertised course is not sufficient.

Overview

Emotional Intelligence (EI) is the ability to be aware of one's own and other people's emotions, to differentiate between different emotions and to use emotional information to guide thinking and behaviour. There are different perspectives on EI, including the work of Daniel Goleman, who has linked it to self-awareness, self-management and the development of approaches for leading and working with others, for example, developing insight and empathy.

In this course, you will explore and critique the concept of EI as well as evaluate different models in terms of their validity and effectiveness. You will explore how you can apply emotional intelligence in your workplace, to yourself and in analysing and understanding others, increasing your ability to perceive, understand and manage emotions. We will also critically analyse the applicability of EI to areas such as job performance, leadership, team effectiveness and cultural awareness.

Duration, attendance and delivery

The course usually lasts approximately 10 weeks.

The delivery of this module is through our online+model for distance learning consisting of online learning, self-study, reflection, discussion and sharing learning with and from others, application of learning to your organisational context and the completion of assessment tasks. There is also the opportunity for students who value face-to-face workshops to attend optional themed workshops.

Assessment

At the end of the course, you will undertake an assessment. This is an applied work-based assessment rather than a theory-based essay. This means that typically, you will be required to apply what you have learnt to your context at work, evaluating concepts for their applicability and usefulness.

The assessment format may be a reflective account, a project report, a presentation or a portfolio of evidence, all being the equivalent of 2000 words in length.

Entry requirements

You will need to be in a work role (paid or unpaid), which allows you the scope to put the concepts learned into practice. There are no formal qualification requirements for entry; we assess suitability on each individual application.

Start dates

• May
• October

N.B. CETAD reserves the right to cancel or move the course to a later date if the number of students registered for the advertised course is not sufficient.

Overview

Increasingly, organisations see the benefits of mentoring and coaching as a way to develop individuals in line with organisational objectives. Line managers and trainers can use mentoring and coaching skills as a way to support and develop staff.

This course is suitable for anyone wishing to gain personal knowledge, understanding and skills of mentoring and coaching with a view to applying these skills to their practice. It is also appropriate for managers and others who wish to consider whether this approach is appropriate for introduction into their organisations.

You will develop your understanding of well-researched approaches, techniques and frameworks and develop your mentoring and coaching skills. We will explore key principles and processes such as confidentiality, values and ethics and support you to consider them in your practice.

Duration, attendance and delivery

The course usually lasts approximately 10 weeks.

The delivery of this module is through our online+model for distance learning consisting of online learning, self-study, reflection, discussion and sharing learning with and from others, application of learning to your organisational context and the completion of assessment tasks. There is also the opportunity for students who value face-to-face workshops to attend optional themed workshops.

Assessment

At the end of the course, you will undertake an assessment. This is an applied work-based assessment rather than a theory-based essay. This means that typically, you will be required to apply what you have learnt to your context at work, evaluating concepts for their applicability and usefulness.

The assessment format may be a reflective account, a project report, a presentation or a portfolio of evidence, all being the equivalent of 2000 words in length.

Entry requirements

You will need to be in a work role (paid or unpaid) which allows you the scope to put the concepts learned into practice. There are no formal qualification requirements for entry; we assess suitability on each individual application.

Start dates

• May
• November

N.B. CETAD reserves the right to cancel or move the course to a later date if the number of students registered for the advertised course is not sufficient.

Overview

• Leadership in times of change
• Transitional to transformational leadership
• Appreciative leadership
• Stakeholder analysis
• Supporting staff in embracing change
• Capacity building to cope with uncertainty
• Achieving sustainable change
• Dealing with resistance to change
• Emotional Intelligence - self and social awareness
• Influencing skills

On completion of the course, you will have developed your understanding of a range of approaches to leading others through times of change. You will have developed your ability to understanding how to engage and influence others and how to take into account different individual’s responses to change. This learning will enhance your own capacity to lead and manage people through change.

Duration, attendance and delivery

The course usually lasts approximately 10 weeks.

The delivery of this module is through our online+model for distance learning consisting of online learning, self-study, reflection, discussion and sharing learning with and from others, application of learning to your organisational context and the completion of assessment tasks. There is also the opportunity for students who value face-to-face workshops to attend optional themed workshops.

Assessment

At the end of the course you will undertake an assessment. This is an applied work-based assessment rather than a theory-based essay. This means that typically you will be required to apply what you have learnt to your context at work, evaluating concepts for their applicability and usefulness.

The assessment format may be a reflective account, a project report, a presentation or portfolio of evidence; all being the equivalent of 2000 words in length.

Entry requirements

You will need to be in a work role (paid or unpaid) which allows you the scope to put the concepts learned into practice. There are no formal qualification requirements for entry; we assess suitability on each individual application.

Start dates

• June
• October

N.B. CETAD reserves the right to cancel or move the course to a later date if the number of students registered for the advertised course is not sufficient.

Information for this module is currently unavailable.

Overview

This course sets the scene to understand the context and agenda for organisation development.

• What is Organisation Development, history, perspectives, definitions
• Theory and practice of Organisation Development
• Organisation Development and its links to Business Strategy, HR Strategy, Systems thinking, Organisation learning
• Models for understanding your own organisation
• Developing organisation practice
• The role of Organisation Development Practitioner - limits and possibilities

Duration, attendance and delivery

The course usually lasts approximately 10 weeks.

The delivery of this module is through our online+model for distance learning consisting of online learning, self-study, reflection, discussion and sharing learning with and from others, application of learning to your organisational context and the completion of assessment tasks. There is also the opportunity for students who value face-to-face workshops to attend optional themed workshops.

Assessment

At the end of the course, you will undertake an assessment. This is an applied work-based assessment rather than a theory-based essay. This means that typically, you will be required to apply what you have learnt to your context at work, evaluating concepts for their applicability and usefulness.

The assessment format may be a reflective account, a project report, a presentation or portfolio of evidence; all being the equivalent of 2000 words in length.

Entry requirements

This is a core course for students who are enrolled on the Postgraduate Certificate in Organisation Development (exemption may be given via APL).

You will need to be in a work role (paid or unpaid), which allows you the scope to put the concepts learned into practice. There are no formal qualification requirements for entry; we assess suitability on each individual application.

Dates

• November
• March

N.B. CETAD reserves the right to cancel or move the course to a later date if the number of students registered for the advertised course is not sufficient.