Get support

The University's one-stop shop for student enquiries is the Base. They can refer you to a host of specialist teams. You are also a member of the Lancaster University Students' Union and can call on the Careers team to help plan your future.

The Base

The Base is a student enquiry desk for Student and Education Services and is currently operating remotely.

If at any point you consider taking time out from your course, or transferring or withdrawing, then the Base can refer you to an adviser. You should also speak to a representative of your academic department.

To get in touch, use the following contact details:

Tel: 01524 592 525


Our dedicated careers specialists provide a wide range of online services and resources which include:

  • One-to-one tailored information and advice online by telephone.
  • Guidance interviews online or telephone, and practice interviews online with a careers advisor or video interview (used by graduate employers)
  • Skills workshops via webinar – more details and booking via TARGETConnect
  • Videos of employer visits and presentations so you don’t miss out by not being on campus
  • Completing the The Lancaster Award which recognises your achievements outside your study
  • The Careers website which is updated daily with resources to help you start your brilliant graduate career.

Lancaster University Students' Union

Your students' union is an independent organisation that represents the student body.

Lancaster University Students' Union provides free and confidential advice on a number of issues such as academic and welfare advice and support. Advice is available via email and Skype.

Visit Students' Union Advice and Support for more information. You also have the right to opt out of the union.