Accessibility statement for MRI Energy Express

This accessibility statement applies to the MRI Energy Express Dashboard.

This website is hosted externally by MRI Energy and run by Lancaster University. Access is limited to a few named users only. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • zoom in up to 200% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader

We also try to make the content as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • Some pages do not have a language attribute set, so some screen readers may struggle to interpret what language to read in.
  • Some areas have small font text for group headers, which MRI are looking to improve in the future version. An alternative for people would be to use the mobile app, which provides bigger text versions.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or Braille:

We will consider your request and get back to you as soon as possible.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems that aren’t listed on this page or think we’re not meeting the requirements of the accessibility regulations, please email y.chong6@lancaster.ac.uk

What to do if your problem isn’t dealt with satisfactory

If you have contacted us about an accessibility problem (e.g. because you needed information in a different format, or you think we're not meeting the requirements of the accessibility regulations) but you feel that this has not been dealt with satisfactorily we want to know.

The first stage would be to raise your concern informally. The aim of this stage is to achieve a quick and easy solution for you. It would be appropriate to take the concern through the relevant contact listed above for reporting an accessibility problem.

But if we do not deal with your concern satisfactorily you can take it through to a formal complaint. See our Concerns, complaints and enforcement information.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS)

Technical information about this websites accessibility

Lancaster University is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

  • Some pages do not have a language attribute set, some screen readers may struggle to interpret what language they should read the page in. This relates to WCAG success criterion 3.1.1 Language of Page.
  • Some areas have small font text for group headers, which MRI are looking to improve in future versions. An alternative for people would be to use the mobile app, which provides bigger text versions.

What we are doing to improve accessibility

We are working with MRI to improve accessibility. They are looking at fixing the small font text issue.

Preparation of this accessibility statement

This statement was prepared on 21st January 2026.

Testing was done on the first release of the year, MRI Energy 2025 R1. Testing was performed between the 5th and 9th of May 2025, with final sign off of the release on the 30th of June 2025. The test was carried out by MRI Energy.

Testing was performed using Chrome browser running WAVE browser extension and Chrome Developer Tools, including Lighthouse. Automated accessibility testing is being worked on as we move to a new regression suite. Tests were run on a sample of pages that reflect normal use. The application consists mainly of a list of items and charts. The 3 areas tested for compliance were Landing Page, Express Analysis and Express Templates. This covers lists of items, charts and general navigation.