1. Check student ILSPs
If you are involved in teaching students, staff must consult students’ Inclusive Learning Support Plans (ILSPs) for additional, bespoke disabled student requirements. Contact your Departmental Officer for guidance.
Everyone can benefit from content that is accessible - such as an easy to navigate document or reading captions on a video in a noisy environment. Being accessible will help those who use assistive technologies to access and use your resources successfully. It’s good practice (and the law) to make content accessible. It shouldn't be too much work to produce well laid out content; and it will increase the quality of your resources for everyone. Take a look at the accessibility expectations and our top tips below.
If you are involved in teaching students, staff must consult students’ Inclusive Learning Support Plans (ILSPs) for additional, bespoke disabled student requirements. Contact your Departmental Officer for guidance.
The minimum accessibility and inclusivity expectations below are set to ensure there is a consistent and minimum standard of practice which will enable most students to engage effectively with their learning. Further adjustments may be required to enable some students to access information or engage in their learning.
See Digital Accessibility pages for detailed guidance and learn about Lancaster’s commitment to inclusivity and accessibility. The general accessibility expectations are:
Consult students’ Inclusive Learning Support Plans (ILSPs) for additional, bespoke disabled student requirements.
For those students unable to participate in the in-person seminar activities, departments need to devise ways of ensuring that these students have an equitable and accessible learning experience.
For recorded seminars (such as introductions to seminar activities or breakout sessions, summarising key points, or, a question & answer session where a recording is useful):
Students should be told in advance:
For non-recorded seminars (this includes cases where recording a session could have a negative impact on participation or the student experience, or where there are sound pedagogical reasons for not recording):
If unable to deliver in-person teaching, departments must deliver synchronous tutorials. Use a platform such as Microsoft Teams which supports auto captioning and encourage students to switch on the caption feature, if required.
Give all students clear guidance about when and how they can access tutorial sessions.
Record synchronous group tutorials and make available to the student(s).
Videos need to be captioned to enable hearing impaired viewers to follow the dialogue. Auto captions can be generated in eStream and Panopto. You will need to make sure you check the captions accuracy and edit where needed to make them meaningful. Consider using a USB headset with a microphone if you need more accurate captions. See Creating Accessible Videos for further information.
Making content accessible is easiest if you do it right from the start. There are a few key things you can do, which apply across various applications, to make a real difference. You’ll also find you produce a higher quality resource that can benefit everyone who uses it, as well as making a resource that can be used by assistive technologies. Take a look at the quick tips below on how you can make it accessible as you go.
More information and series of checklists in Creating accessible resources.
If you have scanned documents e.g. page from a book, it can be very pixelated when zoomed in and unreadable for people using text-to-speech software. You could use the Library Digitisation Service for library resources, find an eBook alternative or apply optical character recognition (OCR) to the text to ensure it's readable by screen readers – look at Read and Write for further information.
Live Captions can be useful for those with different levels of language proficiency or those who are working in a noisy environment. Your audience can turn on live captions in online Microsoft Teams meetings to aid understanding.
Not everyone has a super-fast internet connection or access to devices all the time. Not everyone is based in the same location. Some might be in a different country with a different time zone and digital culture. If you are experiencing problems with a low bandwidth, intermittent or poor internet connection take a look at the advice on Using IT services on low-bandwidth connections. You can learn more about digital cultures the Intercultural Competencies online course.
There are various tools you can use to help you access resources in a format that suits your needs. If you have difficultly typing, why not type using speech recognition to write rather than use the keyboard, or have a go with the immersive reader in Microsoft Office, or specialist tools like Read & Write, to help read documents and improve comprehension. Further advice is available from the Digital Accessibility team, including support for staff using assistive technologies, training on creating accessible resources and making accessible content for students with ILSPs.