Parents and Supports Contact Privacy Notice

This Privacy Notice applies to Parents and Supports who have consented to receive email updates from Lancaster University by completing this form. The University will process your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and any other applicable data protection legislation.

Lancaster University is the Data Controller for the personal data that it holds about you. The University’s contact details are:

Lancaster University

Bailrigg

Lancaster

LA1 4YW

United Kingdom

What personal data we collect

Personal data collected will include:

First name
Last name
Email address
Date of birth
Country of residence
Non-identifiable information about the potential applicant’s interest in studying at Lancaster (e.g. year to commence studies, areas of interest, etc.).

Purpose of collecting your data

We will use the collected personal data to send you email in order to keep you up to date on upcoming open days, other key dates in the application cycle, and need-to-know information about applying to Lancaster University.

Lawful basis for processing your data

By completing the Parents and Supporters Contact form you are consenting to receive the email updates, as described above. You have the right to withdraw this consent at any time. To withdraw your consent, you can click the ‘Unsubscribe’ link at the bottom of each email you receive. Alternatively, you can email studentrecruitmentcrm-support@lancaster.ac.uk.

Do we share your data

Your personal data will be stored within our Marketing CRM system, which is provided by an external supplier and is hosted in the cloud. Outside of tis, we will not share your personal data with anyone external to the University.

Personal data will only be retained for as long as we need it to fulfil the purpose of collection and in line with the University’s retention schedule

What are your rights

You have the following rights regarding your personal data

To have access to your personal data - for further information see the Subject Access page;
To have inaccurate or incomplete personal data amended;
To have your personal data deleted – this will only apply when there is no legitimate reason for the University to continue to use your personal data;
To restrict the use of your personal data;
To request personal information in a digital form so that you can provide to other organisations;
To object to automated decision making and profiling;
To withdraw consent when we have used consent as the basis for using your information.
The University has further information on data subject rights.

If you wish to exercise your rights, you are advised to first read this information as there are some exceptions to using your rights.

Any requests to use your rights over your personal data should be made to the University’s designated Data Protection Officer (contact details below).

Who do I contact for further information or if I have concerns

Lancaster University’s designated Data Protection Officer is the University’s Information Governance Manager. To contact the Data Protection Officer, please use the contact details below:

Mike Abbotts, Information Governance Manager

Email: information-governance@lancaster.ac.uk; or by writing to:

Data Protection Officer

Strategic Planning and Governance