Lancaster ranked 1st in North and 8th in England for student satisfaction


People walk on campus grounds near Bonington Steps

Lancaster University has been given an overall satisfaction score of 83.6% in this year’s National Student Survey (NSS), ranking 1st in the North, 8th in England and 11th in the UK when compared to other universities.

The NSS is one of the largest surveys of its kind, and this year considered the views of around 325,000 students from across 382 universities, colleges and alternative providers in the UK. It asks students questions about a range of factors related to their academic experience, including the teaching on their course, assessment and feedback, and how well courses are organised.

Today’s results reveal Lancaster ranks 1st amongst universities in the UK for its learning resources, with a score of 88.6% compared to a sector average of 80.9%.

Teaching at Lancaster also continues to score highly at 84.1%, compared to a sector average of 80.1%; while learning opportunities offered to students at Lancaster scores 81.7%, compared to a sector average of 79.4%

Professor Steve Bradley, Deputy Vice-Chancellor of Lancaster University, said: “The student experience is at the heart of every Lancaster degree, so it’s really pleasing to see this reflected in this year’s responses. It was heartening to see our students rank our learning resources so highly – from our learning spaces to our IT and Library services.

“Students everywhere have had an extremely challenging few years and while our doors never closed during the pandemic, we are all enjoying a welcome return to normal this year, with students making the most of what campus life offers from our state-of-the-art sports centre and lush green spaces to our collegiate system and refurbished and extended library.

“We pride ourselves on the quality of both our teaching and research at Lancaster. With 91% of our research independently assessed as internationally excellent or world-leading in the recent REF 2021, our students can be certain they are being taught by true leaders in their field.

“There is always much to learn, however, so we will take time to review what our students are telling us and do what we can to further strengthen the student experience.”

The NSS rankings referred to above measure Lancaster against other UK universities but exclude further education colleges and specialist institutions.

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