Staff Wellbeing at Lancaster University

Staff Wellbeing

Five Ways to Wellbeing

Lancaster University’s success depends on the talented, creative and committed people who work hard to make this University so special and distinctive. The University pays for staff to be able to access a range of professional support through the Employee Assistance Programme and has selected the Five Ways to Wellbeingframework, used by the Government and charities like Mind, the NHS, and other universities, as a basis to provide information and activities to help improve the mental health and wellbeing of its staff. 

Following regular requests from staff across the University for mental health awareness training, and the increase in recent years in mental health challenges amongst the Higher Education sector, SES and OED have also developed this brand new Mental Health Awareness eLearning programme to support Lancaster staff.

World Mental Health Day: 10th October

Five Ways to Wellbeing

Covid-19 and Wellbeing

The University team is continuing to closely monitor the global situation with the Covid-19 coronavirus outbreak. View the latest updates for staff. Infectious disease outbreaks, like Covid-19, can be worrying and can affect our mental health, particularly if you have an existing mental health condition. There are resources that you can access to help you get through this difficult time, and the University team is working to develop more. You can also email questions to Coronavirus Queries.

Supporting Remote Working

Organisational Development has launched a new Remote Working Microsite offering support and resources to help staff working remotely. A number of webinars are also being offered including; working remotely, looking after yourself/others and facilitating online meetings. View more information on the Remote Working microsite.

Employee Assistance Programme

All staff can access immediate emotional support over the phone from the Employee Assistance Programme (EAP). Your EAP includes a free-phone confidential and unlimited helpline service, available 24 hours a day, 7 days a week, 365 days a year. Tel: 0800 1116 387 or +44 845 330 5132 from abroad. You can also access the online element of the EAP, the Wellbeing Portal, an online information and resource library.

You can also access information on the Specialist Support page, and the I Need Help Now page.

Able Futures

Government-funded Access to Work Mental Health Support Service Able Futures is continuing to deliver mental health support via telephone, email and video call. You can apply online or by calling 0800 321 3137 to get advice and guidance from a mental health specialist, whatever is on your mind. You can talk to a health care professional within one working day of signing up, and the nine-month support plan is built around you and your needs.


Mental Health charity Mind offers specific advice and resources on Coronavirus and your wellbeing, as well a huge range of advice and support to empower anyone experiencing a mental health problem. You can also find a wide range of articles and videos on the BBC Health section of their website, for example, Coronavirus: How to protect your mental health.

Support for Bereavement

It is sadly possible that you or one of your colleagues may suffer bereavement and loss during this global epidemic, which has brought new constraints and restrictions that have an impact on how we can grieve, whether the cause of our loss is Covid-19 related or not. Please see our Bereavement page for details of support. You can also see more information on the Staff Intranet Bereavement page, and pages to help us remember those members of the Lancaster Community who have died.

Support for Students

For any staff with concerns about the mental health of their students, the Counselling and Mental Health Service are available to work with students and are providing services remotely at the current time. They are encouraging anybody with concerns about their mental health or needing support at the current time to take a look at the Counselling and Mental Health Service website to find out more about their range of services.

How To Use This Site

The aim of this site is to provide a central point of resources for Lancaster University staff to access to information from a wide range of University and external sources about the different ways you can improve your mental health and wellbeing. There is a lot of information on these pages, if you are not sure where to start, see what other people have been through in our Case Studies section, pick one of the Ways to Wellbeing below, or check out the FAQs section. Please contact the Wellbeing Work Group with any wellbeing-related questions or feedback on the site, thank you.

If you need help now, see have a look at this page for some options.

Wellbeing Zone

Lancaster University is pleased to offer a completely free, completely confidential wellbeing platform to allow you to take control of your health and wellbeing. This can be accessed online and on your mobile device.  It includes recipes, podcasts, videos, e-learning and mindfulness programmes and many additional resources to help you to stay on track with your personal health and wellbeing.  You can sync with your own fitness tracker and undertake a self-assessment to see where you are and set goals for where you want to be.

Wellbeing Zone Page and Password


Digital Wellbeing Zone

The Social Hub

Find out what events and meetups are happening around the University on The Social Hub. You can also invite others to your own events; whether that's a book club, beekeeping, lunchtime walks, or any other kind of social activity.

Add/View Social Activities

Able Futures

Lancaster University has formed a partnership with Able Futures. Able Futures provides the Access to Work Mental Health Support Service for people working and living with mental health difficulties, employers and providers of apprenticeships.

You can talk to a health care professional within one working day of signing-up, and the nine month support plan is built around you and your needs. Everything you discuss is confidential. Enjoy more good days by applying online or call free on 0800 321 3137 from 8am to 10.30pm, Monday to Friday.

View Able Futures Website 

View Case Studies

Able Futures

Specialist Support

You can also access a huge range of specialist local, national and global specialist support to help improve your wellbeing. Our Wellbeing Work Group links up with organisations to highlight additional support that staff can access. Please see our Specialist Support page for more details and get in touch with the Wellbeing Workgroup if you have more to add.

You can also be referred to Occupational Health by your line manager.

Healthy Living

Take part in a wide variety of events for staff and students, including Tai Chi, Mind, Body and Relaxation, Walk and Talk and Couch to 5K as part of this year's Health Living campaign, run by Facilities.

Healthy Living Webpage

News and Events

We've selected wellbeing related Lancaster University and external news and events that may help you with your wellbeing. We also produce monthly wellbeing news and events update for staff communications. If you have news and events to add, or would like more information about the monthly update, please get in touch with the Wellbeing Workgroup.