We want all our students to be safe from phishing attempts and scams. So please be aware that Student Finance will never ask students to update their bank details or verify their account or personal details by email.
If your tuition fees are being paid via a Student Finance loan, please upload your ‘University or College Payment Advice’ letter during the Online Registration process. If you don’t have a copy at the time, don’t worry – simply bring a copy to Registration.
If you went through clearing or are transferring from another university, please contact firstname.lastname@example.org so we can ensure your funding assessment is transferred to Lancaster University. Having the wrong university on your assessment can delay your loan and any Lancaster bursaries/scholarships. We will need your Lancaster University ID number and Student Support Number from Student Finance.
Postgraduate students from England or Wales who are paying their tuition fees with a loan from Student Finance will receive a tuition fee invoice after University registration. Once registered, they should contact email@example.com to request their payments are scheduled to fall in line with loan payment dates. Proof of the loan will be required.
Postgraduate taught students from Northern Ireland with a loan from Student Finance will need to provide proof of funding. This can be submitted during Online Registration, emailed to firstname.lastname@example.org or handed in during Registration. If you receive an invoice, it means we are not aware of the loan and you should contact the Tuition Fees team. If, when applying for the loan, you can’t find your course, please email email@example.com and they will arrange for the database to be updated.
SAAS, Isle of Man or Channel Island funded students should refer to the ‘Sponsored students’ section for tuition fee guidance.
Student Finance's 'Application Journey 2019-20' video explains their process and the Student Finance zone also has some useful tips.