Accessibility statement for Student Engagement and Attendance (SEA/Stream)

This accessibility statement applies to the Student Engagement and Attendance (SEA/Stream) website which provides engagement insights that can help staff to support student progression and attainment.

This website is run by Kortext Group. We want as many people as possible to be able to use this website. For example, that means you should be able to:

• zoom in up to 200% without the text spilling off the screen
• navigate most of the website using just a keyboard
• navigate most of the website using speech recognition software
• listen to most of the website using a screen reader

We also try to make the content as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

• Some content and functionality is not fully accessible using keyboard only.
• Certain content is not structured in a way that works effectively with assistive technologies such as screen readers.
• Certain content does not have sufficient colour contrast.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or Braille:

• Complete the form to contact Web Services about accessibility support.

Well consider your request and get back to you as soon as possible.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems that aren’t listed on this page or think we’re not meeting the requirements of the accessibility regulations, please complete this form to report an accessibility problem with this website.

What to do if your problem isn’t dealt with satisfactory

If you have contacted us about an accessibility problem (e.g. because you needed information in a different format, or you think we're not meeting the requirements of the accessibility regulations) but you feel that this has not been dealt with satisfactorily we want to know.

The first stage would be to raise your concern informally. The aim of this stage is to achieve a quick and easy solution for you. It would be appropriate to take the concern through the relevant contact listed above for reporting an accessibility problem.

But if we do not deal with your concern satisfactorily you can take it through to a formal complaint. See our Concerns, complaints and enforcement information.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this websites accessibility

Lancaster University is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons:

Keyboard Navigation & Focus

• Keyboard accessibility — Some elements cannot be accessed or operated using only a keyboard.
• Focus visibility — Certain components do not clearly indicate when they are focused.
• Focus management — In some cases, keyboard focus is lost or moves unexpectedly during interaction.
• Non‑focusable interactive content — Some pop‑ups, drawers, and other interactive areas cannot receive focus, preventing access via assistive technologies.

Semantics & ARIA

• Incorrect ARIA roles — Some elements use inappropriate or inconsistent ARIA roles or role values.
• Presentational elements mislabelled — Elements marked as presentational are not consistently ignored by assistive technologies because they still include ARIA or tabindex attributes.
• Heading structure — Headings do not always follow a logical order and sometimes skip levels.
• Landmark identification — Some landmarks do not have unique roles or accessible names.
• Nested interactive controls — Some interactive elements are nested inside others, which may prevent correct announcement or focus behaviour.

Labelling & Descriptions

• Link and button labelling — Some links and buttons are not correctly labelled, making their purpose incorrect to screen reader users.
• Accessible names for dialogs — Some dialogs and pop‑up elements do not have accessible names.
• Image descriptions — Some graphics, including icons and logos, do not have appropriate or correct alternative text.

Contrast

• Text contrast — Some text does not meet the minimum WCAG 2 AA contrast ratio requirements.

What we’re doing to improve accessibility

We are engaging with the supplier to improve the accessibility of the website. If you find any problems that aren’t listed on this page or would like specific issues to be prioritised please use the accessibility feedback and issue reporting form to contact us.

Preparation of this accessibility statement

This statement was prepared on 11/05/2026. It was last reviewed on 11/05/2026.

The website was tested in its entirety using the following tools:

• Axe DevTools accessibility checker
• SilkTide accessibility checker and screen reader
• NVDA screen reader