These Terms and Conditions apply to the £50 food and drink voucher offer made to returning students applying for, and accepting, an offer of accommodation for 2027/28 in 2026.
Voucher validity period: 11 January 2027 – 19 March 2027 inclusive (Lent Term)
1: Eligibility
1.1. The scheme is available to students who accept an accommodation contract for 2027/28 at Lancaster University by 25 December 2026
1.2. Application must be before 14 December 2026 to enable the contract to be issued.
1.3. Each eligible student will receive a voucher loaded onto their University ID card, subject to meeting the eligibility requirements of the scheme.
1.4. The voucher is issued to the eligible student for their personal use only. It must not be shared with, transferred to, or used by another student, friend, visitor or any other individual.
2: Voucher Validity and Expiry
2.1. The voucher is valid from 11 January 2027 to 19 March 2027 inclusive, during Lent Term.
2.2. The voucher will be loaded onto the student's University ID card with a programmed expiry date of 19 March 2027. The EPOS system will automatically prevent redemption after the expiry date.
2.3. This is a spend-it-or-lose-it scheme. Students must use their voucher balance before the end of the validity period. Any remaining balance will expire and be forfeited after 19 March 2027.
2.4. No refunds, cash payments or compensation will be provided for any unused voucher balance, either during or after the validity period.
2.5. Expired vouchers cannot be reactivated or extended.
3: Where the Voucher Can Be Used
3.1. The voucher can only be redeemed against food and refreshments purchased at participating Lancaster University food and drink outlets.
- The Marketplace
- The Deli
- The Northern Oak
- Barkers
- The Mill
- Trevor Bar
- Grizedale Bar
- HIVE
- Fuel
3.2. The voucher cannot be used to purchase alcohol or any items other than food and refreshments. Non-alcohol drinks are included.
3.3. The voucher cannot be redeemed outside participating Lancaster University outlets.
4: Using the Voucher
4.1. The voucher will be loaded onto the eligible student's University ID card. The University ID card must be presented at the till point and used as the method of payment when redeeming the voucher.
4.2. The voucher can be used across multiple purchases and transactions until the available balance reaches zero or the voucher expires, whichever occurs first.
4.3. If the purchase total exceeds the remaining voucher balance, the student must pay the difference using an alternative accepted payment method.
Example: If the remaining voucher balance is £3 and the purchase total is £6, the voucher will contribute £3 towards the purchase, and the student must pay the remaining £3 using another accepted payment method.
4.4. The voucher cannot be exchanged for cash, either in full or in part. No cash change or cashback will be provided.
4.5. The voucher is non-refundable and cannot be returned for a cash refund or any other form of reimbursement.
4.6. The voucher cannot be sold, transferred, gifted or shared with another person.
5: Lost, Stolen or Damaged University ID Cards
5.1. Lost, stolen or damaged University ID cards should be reported through the University's usual reporting process as soon as possible.
5.2. Any request to transfer the voucher balance to a replacement University ID card will be considered subject to verification of the student's identity, eligibility and remaining voucher balance.
6: General Conditions
6.1. Lancaster University reserves the right to refuse voucher redemption where there is reasonable suspicion of misuse, fraud or a breach of these terms and conditions.
6.2. Lancaster University reserves the right to amend, suspend or withdraw the scheme where necessary.
6.3. By accepting or using the voucher, the student agrees to comply with these terms and conditions.