Support for students

Lancaster has specialist teams available to all students. They offer everything from wellbeing and mental health support, to careers advice, and academic help.

Your wellbeing

Student wellbeing at Lancaster means there is always someone to talk to. That includes specialist services, mental health practitioners and people in your college and department. Find out more about who is here to help, as well as tools, training and wellbeing activities.


Your ASK service

It stands for Advice, Support and Knowledge, and it's your place to go for a wide range of personal and student issues. Use the ASK section of your Portal to find online information, or contact the ASK team who can offer guidance on a variety of queries.

  • Your college

    Every student at Lancaster belongs to a college, and they are there for you from day one until you graduate. It offers events, welfare and pastoral support, space to study and relax, and many opportunities to get involved in college life.

  • Your students' union

    Lancaster University Students’ Union is committed to ensuring you have a fulfilling student life. Your union offers events, societies, academic support and representation, and many other services.

Please be aware that students have the right to opt out of Students' Union membership. Find out more.


Access information and support for all aspects of your study - both from the University's central teams and your academic department.


Careers and jobs

Gain the skills and confidence you need to succeed. From part-time work while you study, to preparing for your future career, we're here to help.


Campus and facilities

The University has a wide range of services available to students on campus. These range from study spaces, sports, food and drink outlets to the accommodation team and Chaplaincy.

Campus and facilities


We have people who can guide you on fees and funding, as well as financial assistance available to students and managing your finances.



From registering as a student and receiving your card, to ordering documents and making changes to your record - here's where to find the right guidance and people to help.


The University produced a Student Health Guide for 2023-24 with copies available on campus and in student accommodation. You can also check out a digital version here. It has lots of tips for good physical and mental health, as well as details on the support available to all students at Lancaster.

Student Health Guide 2023-24