Postgraduate Campus Visits - Frequently Asked Questions

  • Do I have to book a visit?

Yes you will need to book for a personalised postgraduate tour. You should wait for confirmation of your booking before making travel arrangements. If we require any more information to arrange your booking we will contact you. Otherwise, you will receive email confirmation of your visit within 14 days of your request, which will include an itinerary of the day.

  • How much notice is required to book a visit?

We require a minimum of three weeks’ notice in advance of your requested visit date in order to arrange an itinerary for you. A visit to your prospective School or Department may not be possible at short notice but we will always advise you of this.

  • Are there any dates I can’t visit the University?

There are certain dates throughout the year when the University is closed. The closure dates for Easter 2019 are 18th April – 23rd April (inclusive). Christmas closure dates for 2019 will be published on this page when available.

  • What if my visit falls outside of term time?

We will aim to arrange your visit as normal and most elements should still be available. However, please note that on some occasions during vacation periods it may not be possible to arrange a meeting with an academic department but we would always keep you informed about this.

  • Will I see an example of accommodation during my visit?

There is an option on the booking form to request a tour of Graduate College which will include a viewing of an example of Postgraduate student accommodation. Please note, it will not be possible to view student accommodation between the dates: 8th -15th July 2019 and 16th - 23rd September 2019.

  • Can I cancel my booking?

You can cancel your booking by contacting the Welcome Centre on +44 (0)1524 593836 or emailing as soon as possible.

  • Where can I stay when I visit the University?

Lancaster offers plenty of places to stay on and off campus. You can enquire and about our on campus accommodation options here. The Visit Lancashire website offers more information about places to stay in and around the city.

  • How do I get to the University?

For advice on travelling to the University for your visit, please see our How to Find Us page.

  • Will I be able to park my car on campus?

There are Visitor Car Parks across campus. Find out more about Visitor Car Parking here. You will recieve more information about Parking, in the email we will send containing your visit itinerary.

  • What if I have accessible needs?

Lancaster has been developing services for students with disabilities for more than 20 years and aims to help all prospective and current students fulfil their potential and make the most of their time at University. Find out more by visiting our AccessAble site.

  • Where can I get something to eat or drink?

There are a wide range of outlets for food and drink on campus. Find out more about where to eat and drink at Lancaster University here.

  • Are dogs allowed onto campus?

The University is a diverse community and takes its responsibilities for the welfare of all staff and students seriously. In the interest of fairness to everyone, dogs and any other domestic animals, are not permitted in University buildings or grounds. The only exception to this rule is for assistance and working dogs.

  • What if I’m late for my visit?

If you are running late, please let us know by contacting the Welcome Centre on +44 (0)1524 593836. The Welcome Centre is open from 9am to 5pm Monday to Friday and is staffed by our Student Ambassador Leaders, who will be there to meet you when you arrive.

  • Will I need to register on arrival?

Come to The Welcome Centre (marked WEL on the Campus Map) where one of our Student Ambassador Leaders will be ready to meet you.