Professor Juliana Sutanto


Research Overview

My research focuses on artefact design and behavioural analysis in digital communications and interactions. Notwithstanding the promise that an IT artefact holds, I believe that the value of the IT artefact depends on how human beings interact either with it or via it.

My research has mainly focused on how user interactions with IT artefacts can capture additional business value. While maintaining this research direction, I am also expanding my research focus to consider how digital user interactions and communications lead to societal benefits, such as environmental sustainability impacts. I am a Co-Director of the Connected Communities Research Lab (CCRL).

Information Systems

Information Systems

  • Centre for Technological Futures
  • Centre for Transportation Systems & Logistics (CENTRAL)
  • Information Systems